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This is driving me nuts but I am pretty sure I can fix this but have just run out of Ideas. I want to get my Hotpoint WMUD843P washer back into action and wil try and explain problem as much as I can:
Put it on a rinse cycle. It starts to fill a bit. Motor turns one way quick then turns other way quick does this a couple of times then drum and filling stops. No error showing on LCD display. just sits there. If I pull the plastic green emergency door open pull behind the front plinth but not fully it sort of wakes machine up a bit and starts filling and motor turns both ways then stops again unless i pull green emergency door release again!
Things have tried: hooking the bottom control board and the fascia of the WMUD843P into a Hotpoint WMF940p and everything then works as it should and it completes rinse cycle perfectly. no 2, tried putting the door lock from the WMF940P into the WMUD843P and wedge the door switch (to simulate the door was closed) still done the same thing as before would not complete the rinse. Have also tried swapping the water level pressure switch because they are the same on the WMF940 and the WMUD843.
It doesnt only do this on the rinse cycle. If I select a wash the WMUD843P will fill up a bit drum will go forward then back slowly then repeat then stop and stop filling, unless I pull the green plastic emergency door rod a bit and then machine will spring into action again.
Are there any good washing machine repairers who have come across this strange problem before and offer me advice to what look at next? heater?, thermistor? wiring? pretty please 🙂
Re: Hotpoint WMUD843 not moving on
The thing is i’m not being funny but you caused this problem by trying to reverse the direction of the motor on the 3 phase, the more you play the more damage you are likely to cause, these are fully electronic machines, a laptop is used to fully diagnose problems and error on the electronics. these machine can also give off a high voltage shock if parts are not handled correctly, the WMUD is a very new machine, I’m guessing you have damaged or burnt out the wiring and or other components somewhere.
The only real advice i will give you is call an expert, on such a new machine call Hotpoint, take out an insurance policy or pay the one off fee and when they come out tell them what you have done so the engineer can have an idea where to start.
Re: Hotpoint WMUD843 not moving on
madangler1 wrote:The thing is i’m not being funny but you caused this problem by trying to reverse the direction of the motor on the 3 phase, the more you play the more damage you are likely to cause, these are fully electronic machines, a laptop is used to fully diagnose problems and error on the electronics. these machine can also give off a high voltage shock if parts are not handled correctly, the WMUD is a very new machine, I’m guessing you have damaged or burnt out the wiring and or other components somewhere.
The only real advice I will give you is call an expert, on such a new machine call Hotpoint, take out an insurance policy or pay the one off fee and when they come out tell them what you have done so the engineer can have an idea where to start.
Thanks for the reply. A bit further on now I have got a real suspicion theres a loose connection of the motor wiring plug not up the motor end but up the control board end. After taking out the control board and spraying the contacts where the mtor wires plug onto plugged it in and it worked as normal and done a full wash with no problems. Just thought I would pass this on just in case someone else having same kind of problem. No all i have to hope is that when I put the control board back into the machine that it still makes contact. I dont like the quality of the contacts on these machine so cheap looking feel to them and there is no clip or anything on the control board to stop the connectors from moving or coming off, I suppose on the older machines they would have been done with proper female spade connectors or soldered onto the board.
Ah yes I know all about high voltages that’s why always been careful to just handle the plastics on the control board even when the machine has even been plugged out for 10 minutes. There a humungus big black capacitor on the control board and i would say that could give you a nasty nip if you touched that board. I used to fix TV’s as well a few years ago they used to hold their charge even when unplugged.
Hey listen I would be the first to call out a washing engineer if they werent so bloody expensive something like 80euro just for callout charge before even doing anything – no thanks. I repair computers for a living, but i dont rip people off with a high callout charge before doing anything, I still have to get equipment and pay to put fuel in my vehicle and I dont charge extortionate labour charges either. Most stuff in washing machines these days can be easily got at, unplugged and exchanged for another part so easily now so why high extortionate labour charges? – plus i like the feeling of tinkering meself and getting things working again.
Re: Hotpoint WMUD843 not moving on
I un-soldered that bloody buzzer as well behind the fascia of the WMUD843P why i had the lid off seeing as helpful hotpoint didnt make it simple to turn on and off the sound with pressing a couple of buttons on the front – much better now.
Re: Hotpoint WMUD843 not moving on
What makes me laugh is the fact you broke your own machine, call engineers for their rip off fees and then post on here for our help, i have one word for you. Idiot!
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http://www.kitchenkitsw.comRe: Hotpoint WMUD843 not moving on
DrDill wrote:What makes me laugh is the fact you broke your own machine, call engineers for their rip off fees and then post on here for our help, i have one word for you. Idiot!
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Haha this is a totally useless forum Im gonna leave it anyway all I have been getting on here is abuse from repliers which is not helpful answers at all! – just call out an engineer, its all your fault for messing about with the wiring on the motor blah blah blah…. and there only seems to be one or 2 people answering me anyway so i cant see the point in being on this forum anymore to be honest.Re: Hotpoint WMUD843 not moving on
I’m with the doc on this one!
Bye Bye
Jackal
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http://www.lofra-uk.co.ukRe: Hotpoint WMUD843 not moving on (Solved!!)
Update 16/10/12: I think I have found the problem once and for all and as a bonus I have the machine doing its final spin with the Drum going in a clockwise direction (like all my previous washing machines! and the way it should always be!!) all along I think all it was, was a pin on the motor wiring loom (motor end) that was open and not making contact properly only sometimes (one of the taco wires) so after closing that up so it makes proper contact and swapping the blue and black phase wires on the motor side of the loom the machine spins an a clockwise direction and goes through proper cycles, the machine couldnt have been getting a proper signal from the tacho and that why it kept stopping. Well I am hoping thats what it it, its early days yet but it looks promising! 🙂 I think my perseverance has finally paid off maybe! 😀
Re: Hotpoint WMUD843 not moving on
You say you fixed the problem, but there wasnt a problem to start with, you have wasted so many hours of your life almost akin to reinventing the wheel! Its a mad mad world!
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http://www.kitchenkitsw.comRe: Hotpoint WMUD843 not moving on
DrDill wrote:You say you fixed the problem, but there wasnt a problem to start with, you have wasted so many hours of your life almost akin to reinventing the wheel! Its a mad mad world!
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yeah there was – it Spun the wrong way 😆 its like when people Swing the wrong way, its not right, its unusual! 😉Re: Hotpoint WMUD843 not moving on
It matters not one jot which way it spins, Well i have come to the same conclusion, one word. Idiot!
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http://www.kitchenkitsw.comRe: Hotpoint WMUD843 not moving on
DrDill wrote:It matters not one jot which way it spins, Well i have come to the same conclusion, one word. Idiot!
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and people like you on here (washing machine engineers???) could not tell me to check the Tacho wiring or the tacho at the back of the motor to see if thats what the problem was? but instead abuse me and name calling, and want to know why I want it to spin clockwise rather than give me helpful advice I was looking for? – I think you ones need to look in the mirror and ask who the real idiot is here!Now saying all that Einstein was branded an Idiot and look what happened to him! so there 😛
Now how to I leave this stupid childish forum because have gone into user control panel and cant see anywhere to close account! any answers or are ye just gonna reply with “why do you want to leave this forum, this forum works as it should – idiot?” …..
Re: Hotpoint WMUD843 not moving on
I rest my case, Idiot.
Our experience is based on known faults that occur, not faults that are created by idiots trying to redisign appliances. You chose to post here and now you are upset because i dont agree with your meddling and i for one dont want to give you advice on altering the manufacturers settings or worse still on how to electrocute yourself. Idiot.
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http://www.kitchenkitsw.comRe: Hotpoint WMUD843 not moving on
DrDill wrote:I rest my case, Idiot.
Our experience is based on known faults that occur, not faults that are created by idiots trying to redisign appliances. You chose to post here and now you are upset because i dont agree with your meddling and i for one dont want to give you advice on altering the manufacturers settings or worse still on how to electrocute yourself. Idiot.
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http://www.kitchenkitsw.comoh for goodness sakes have heard it all now, if the contact for the tacho came loose and not making contact because of washing machine vibration would that not be a known fault or what would you do tell the customer it needs a new contol board or new motor? … yeah I suppose you would because thats what a lot of washing machine engineers do!! -instead of looking to see if its a loose wire or contact – jeez I think I am in the wrong job I think i should take up repairing washing machines. Yes I created the fault by mucking about with it, but say if the scenario was that in normal vibration of the machine or that the factory did not push the plug all the way correctly into the motor I would come on here and ask “my hotpoint dont move on, the drum turns a bit and then stops”, I would expect an answer like “well you should call out a hotpoint engineer seeing as it under guarantee, but seeing as you have already had the back off I would be looking at checking for loose wires in the tacho area but mind because there is high voltages on the control board” – not to be told I was the one that caused it by messing around with motor wiring. If someone was being helpful they could have said “seeing as you were messing around with the motor wiring make sure you have pushed the connectors fully back in or look at the connectors for any that are bent and not making contact” .. instead of people telling me i am an Idiot!
WTF has it got to do with anyone on here whether I have damaged my machine or shouldnt be modifying adjusting it against what its manufactured to do! – di you pay for it? – no, so but out of telling me to do and not what to do to MY OWN WASHING MACHINE that I paid for, not you!
WTF has it got to do if I electrocute myself – you dont know me, your not related to me, by the sounds of it you think I am idiot so why are you bothered about me electrocuting myself! – and for the record I have been repairing TV’s and computers and other electrical products and I know what large capacitors do even when the machine is unplugged. Have even got a few shock along the way even when taking the utmost care in handling stuff which i am almost certain washing machine engineers have got from time to time.
Look if this was a friendly washing machine help forum I would have posted “my hotpoint washing machine wont move on, I have had the back of and been fiddling around with the wires that go to the motor and now it wont move on and wont spin what could the problem be?” and someone helpful would have replied “I would re-check the wiring going to the motor first is there any loose leads or bent contacts, if not there is a possibility that you have blown the motor Triac or something else on the main controller board at the bottom of the machine” – I werent asking what do you think of me fiddling around with the wiring, or please tell me if you think I am an idiot. so people who are not going to offer helpful advice and just wanted to reply and disrespect me should have just butted out and keep their opinions to their bloody selves! …
Re: Hotpoint WMUD843 not moving on
Oh dear, you seem to go off on one dont you, simple fact us it has plenty to do with us as you posted on here looking for help, as its a forum you will get a varied response and you choose which ones you respond to. Maybe you should start your own repair business, you would be very successful.
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