Hotpoint wt741

[allan73]

Customer complains m/c is now starting programme as soon as on/off button pressed and without her pressing start button.
Has anyone come across this before ?

[iadom]

Re: Hotpoint wt741

Buttons are very weak on these, could be stuck in or plastic bits broken behind facia.

[allan73]

Re: Hotpoint wt741

Thanks for the advise 🙂 I was thinking along those lines.

[DDSDDS]

Re: Hotpoint wt741

if the start button was pressed in then you would not be able to turn it on
these machines dont work if another button is stuck in
also is it not a start /cancel button?

[allan73]

Re: Hotpoint wt741

Went to this on saturday, when I got there m/c worked perfectly so I took facia & display board off and examined them.
Board looked fine, start & on/off buttons a bit gunked up but otherwise ok so i cleaned around the buttons.
After testing on/off and start I left so I’ll see what happens ❓

[allan73]

Re: Hotpoint wt741

Just got a call back to this today same fault, any Idea’s Guys ?

[Martin]

Re: Hotpoint wt741

allan73 wrote:Went to this on saturday, when I got there m/c worked perfectly

Were you able to easily cancel a programme? Did you select a variety of different programmes? When it was washing away and you selected the Start/Cancel button did it immediately drain and then shut off?

[allan73]

Re: Hotpoint wt741

From what I can remember Martin I tried and cancelled several programmes with no problems 😕

[leavemetogetonwithit]

Re: Hotpoint wt741

Is it same symptom exactly? (Don’t rely on customer as judge of that.) Or maybe customer is a devout cleaner and won’t leave the front panel alone leading to water/cleaning agents getting in behind buttons?
Alternatively, could be a dodgy tactile switch or two on the fascia board, especially if conditions are damp.
Mike.

[allan73]

Re: Hotpoint wt741

Was’nt one of the cleanest houses Mike, if I scout around I might have a display board off a scrapper I’ll take it with me if I have.

[clivejameson]

Re: Hotpoint wt741

These boards seem to be shockers for suffering when there’s even a slight hint of moisture, we’ve even had to use a hair dryer on brand new machines to get them to work…you could try that?

[Author]

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