How difficult are Miele Repairs?

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  • #29810
    bobokines
    Participant

    For some daft reason I steer clear of Miele machines. 😳
    I always imagined that they are difficult to work on and that parts and information are not easily accessible.

    I worked on my first one today to remove a bra wire. I am impressed by the quality and I now wonder why I have not worked on them before.

    Questions… Are most Miele washing machines built around the same basic design? Are parts readily available? Are Miele dishwashers a sod to work on?

    There are loads of Miele machines in my area and no independant engineer will work on them. :rolls: I see an opening 😛

    Bob

    #224803
    Seamy
    Participant

    Re: How difficult are Miele Repairs?

    Very well engineered. easy to work at (i think) well i’m trained on them so i shud have some idea :rolls: .
    Most washers are based on the same chassis, all are programmeable & can be updated etc, they have service programes to check faults etc..
    Dishwashers are not to bad, although the dryer systen on the D’W can be a bitch, its a condenser system & the fans are not great. Apart from that, i think they are designed with the Engineer in mind.
    All Miele machines have a circuit diagram inside with programme chart etc, Never fear the unknown, they’re no harder than any other machine.
    Only drawback is that the parts are serious pricey.

    #224804
    bobokines
    Participant

    Re: How difficult are Miele Repairs?

    Thanks Seamy, I noticed the wiring diagram.

    What sort of guarantee do they carry?

    Although the parts are pricey, I think most customers will accept that you have to pay for quality. My labour charge is only a fraction of Miele’s call out!

    I Think I will add Miele to my list from today.

    Bob

    #224805
    Simon46
    Participant

    Re: How difficult are Miele Repairs?

    Was scared today but took the plunge Bob with a dishwasher 😮 .

    S.

    #224806
    eastlmark
    Moderator

    Re: How difficult are Miele Repairs?

    The biggest problem is the cost of the parts (and lack of trade discount unless you can pull strings better than I could) and the fact that many will go ahead with repairs at a cost that seems rediculously high. Therefore you will end up fitting £250 boards so you need to make sure diagnosis is correct. Yes there is a circuit diagram inside, assuming another engineer has replaced it, but other than that there is zilch tech info out there. Can have a few problems that need pc link to put right. but a lot of pumps, heaters, blockages and currently a whole heap of belts splitting (£30 odd a go!)

    #224807
    kwatt
    Keymaster

    Re: How difficult are Miele Repairs?

    eastlmark wrote: but other than that there is zilch tech info out there. Can have a few problems that need pc link to put right.

    Not quite correct. 😉

    I have a fair dollop of Miele technical information that found it’s way out of Miele’s hands and into my grubby mits, probably a good couple of thousand pages of it. I have yet to go through it and index it but, needless to say, some of the information found its way into the fault code guide. If I do another fault code guide then I’m pretty sure that more of it will leak into that little book.

    I also have a fair bit of diagnostics and reset, without the need for a laptop although I do think that the later machines of the past couple of years do need the laptop totally.

    Of course, due to copyright restrictions, I cannot copy it but I can re-write it. That however, takes a lot of time especially as I’ve never worked on Miele so that just increases the time as I have to understand it first.

    K.

    #224808
    Seamy
    Participant

    Re: How difficult are Miele Repairs?

    bobokines wrote:Thanks Seamy, I noticed the wiring diagram.

    What sort of guarantee do they carry?

    Although the parts are pricey, I think most customers will accept that you have to pay for quality. My labour charge is only a fraction of Miele’s call out!

    I Think I will add Miele to my list from today.

    Bob

    2 Year Guarantee as standard, some 5 year, some 10 year depending on the machine.
    Now that you’ve shaken off the nervousness about going near them..
    theres money to be made servicing commercial Miele machines found in B&Bs, hotels, hospitals, nursing homes, laundries etc

    #224809
    andy2
    Participant

    Re: How difficult are Miele Repairs?

    The only Meile machines i have repaired have been fairly old machines that had a hinged front panel, do newer machines still have this feature?

    #224810
    gegsy
    Participant

    Re: How difficult are Miele Repairs?

    Hi Andy
    No, the new ones front panels come off completely.

    Greg

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