Hygena hob control failed (again)

[Phil_s]

Hi there,
I have a Hygena Hob AHY1120. I originally fitted one about 7 years ago. After about 5 years this failed (the control knob to the largest ring stopped turning). After a while I replaced the hob with another exactly the same. Big mistake because now after just two years I have exactly the same problem. Is there anything easy I can do about this? Is this a common fault with these hobs? If I have to replace, is there another more reliable hob with the same footprint (I don’t want to have to replace the worksurface)?
Any help welcome.
kind regards
Phil

[Penguin45]

Re: Hygena hob control failed (again)

Sorry, we cannot advise.
http://www.ukwhitegoods.co.uk/modules.p … ic&t=16259

Regards,
Penguin45.

[Phil_s]

Re: Hygena hob control failed (again)

Hi,
I presume that this is because it would need to de dismantled and I am not allowed to do that. If so, that is fine. Can you tell me if it is repairable by an engineer, or do I just cut my losses and replace it?
Kind regards
Phil

[msappliance]

Re: Hygena hob control failed (again)

Yes an engineer should be able to repair this fault.

[wsts]

Its an easy repair, at the worst the tap only needs regreasing,have sorted this problem loads before when I used to do their warranty work with stoves.

[Author]

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