Hygena Select (APL 8224) not draining

[KevB]

Hi,

I have a (approx) 10yr old Hygena Select semi-integrated d/w that’s decided it’s not going to drain anymore.

where do I start?

Thanks in advance.
Regards
Kevin

[Martin]

Re: Hygena Selecta not draining

KevB wrote:where do I start?

Checking and cleaning the filters and making sure the lowest part of the tub where the water enters the pump housing is clear?

Once that is done and it still doesn’t drain, its hands on time to take the pump apart. If in any doubt contact a local repairer using the link below.

UN _PLUG BEFORE MESSING WITH IT OF COURSE! :zap:

[KevB]

Re: Hygena Selecta not draining

Sponged out the water, cleaned all the “bottom part” filters etc… tried it again and still won’t drain.

The unit is built in… and it came with the house, so I don’t have any info on it at all.

I am proficient with tools etc, just need a bit of info on where to look etc… do I need to remove the unit from its fittings to get at the drain pump to check that?

PS no local service people registered in my area, and the MFI website if absolutely useless…

[Martin]

Re: Hygena Selecta not draining

KevB wrote:… do I need to remove the unit from its fittings to get at the drain pump to check that?

Indeed so, and good luck! 😉

[KevB]

Re: Hygena Selecta not draining

Ok, accepted… but does anyone know where I can get a parts diagram from?

[Martin]

Re: Hygena Selecta not draining

You can’t Kev, just ask us what part it is you need and we will do our best for you (Model number required of course 😉 )

[KevB]

Re: Hygena Select (APL 8224) not draining

Hi,

I have spent more time trying to diagnose the problem with this machine, and all the pump pipes and the pump its self are clear from blockages.

I stripped the side panel down and checked the “maze” that the water flows through and that controls the switch for the incoming water, and there was a little bit of muck in there, but most “circuits flowed cleanly under pressure from the garden hose.

I then took the cover off the top of the door and set the door-closed switch to shut with the door open so I could watch what was going on… and to my surprise the drain cycle started working occasionally, not every time, and not in a predictable way. This got me thinking that the problem lies either with the door-closed switch, or the timer control module.

I could not find a point in the drain cycle where the drain always worked, and I could not find a position on the door-closed switch that made the draining work either.

Does anyone have any ideas as to how I can diagnose this further?

If it drains sometimes, I am thinking it’s NOT the drain pump motor…

Also what would a control module and/or door-closed switch cost for this machine?

Thanks in advance.
Kevin

[Dave_Conway]

Re: Hygena Select (APL 8224) not draining

KevB wrote:I then took the cover off the top of the door and set the door-closed switch to shut with the door open so I could watch what was going on… and to my surprise the drain cycle started working occasionally, not every time, and not in a predictable way. This got me thinking that the problem lies either with the door-closed switch, or the timer control module.

😯 Please don’t live test like this, it’s dangerous !:zap:

There is no module, it has a mechanical timer.

My thoughts are that the draining is fine but the dishwasher is stopping on the heat stage due to a tripped thermal cut-out or failed heater.

Dave.

[KevB]

Re: Hygena Select (APL 8224) not draining

Is the thermal cut-out switch located just below the heating element? If so, then I did find that there was a poor connection on one of the wires going to this. It was almost as if the heating/cooling process combined with the corrosion of the contact had stretched the crimping on the connector as this wire would fall off with gravitational force alone… I “tweaked” the connector and put it back in place, could it be a poor connection causing this behaviour?

Regarding the “live” test… on this model there are no electronics visible when this plastic shrowd is removed, it merely gives one access to the door handle… I know what you’re saying and agree that live electrical tests shouldn’t be done, but common sense does allow some latitude in that area… :rolls:

[KevB]

Re: Hygena Select (APL 8224) not draining

just bumping this to the top for more attention…

Waiting for an answer to my last question, and also would like to know how a failed heater can cause the draining to stop working??? does the water have to be a certain temperature to initiate the drain process?

In summary, here are my questions:
1) What would the cost of a “thermal cut-out” and “heater” be for this machine? (and how would I know which to replace if this was the problem)
2) Could this just be a loose connection?
3) how can a failed heater cause the draining to stop working??? does the water have to be a certain temperature to initiate the drain process?

[Penguin45]

Re: Hygena Select (APL 8224) not draining

Kevin,
Please read and understand the “Advice” sticky at the top of this forum:
http://www.ukwhitegoods.co.uk/modules.p … pic&t=4357

You have been given several pointers as to possible causes to your problem, it’s up to you to solve it, safely. If you can’t, please get pro help.

Regards,
Penguin45,
Moderator.

[Author]

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