Indesit W/D. Wrong suspension springs?

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    pmb
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    Indesit intergratted Washer dryer. IWDE126UK.
    This might be a new Machine tenants have just moved in.
    The concrete weight on the lower front of tub bangs on recess shelve where the front of machine Comes in for Kickplate,
    tried changing bottom suspension legs but still the same.
    I suspect wrong top springs fitted,
    Anyone had this problem.

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