Integrated Washer trouble

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  • #18203
    Deancowell
    Participant

    Hi – Hoping someone can assist.

    Have an integrated washer -brand unknown. Stopped mid cycle – didn’t drain all of the water but some of it.

    Checked:

    Fuse
    Plug
    Drainage pipe for kinks – and have emptied the remaining water by disconnecting the hose.
    Cleaned out filter
    Have taken off the top and looked for an loose wires.

    Washer is fairly new – hasn’t played up before.

    When swithed on – the ‘on’ light is lit up – I know there is power coming through (managed a small shock so sure this is the case without a meter!) and turning the dial to different cycles has no affect – no water starts to fill – nothing at all.

    Is there anything else I can check before having to call in a service man to look at it. I’ve also checked the switchboard to see if anything had tripped – and all is ok

    Help! I’ve got no clean clothes!!

    Cheers
    🙁

    #178115
    kwatt
    Keymaster

    Hi Dean,

    We’ll need a make and model at thevery least to help. Try searching about on the kickplate or the actual machine door to give us a clue.

    K.

    #178116
    Deancowell
    Participant

    Re: Integrated Washer trouble

    Hi – thanks for the response.

    I’ve tried all over to see a make or model name – and ca’t actually believe that there is not one – but there isn’t any branding on this unit at all.

    We moved into this house and the kitchen looks like it was done recently – the other unit – dishwasher is a Diplomat.

    I found a barcoded serial number on the side of the unit –

    2000 44 11 060 014 103 003

    With an S1/2000 4330 number beneath it – but didn’t think this could be of use?

    Any advice?

    #178117
    Dave_Conway
    Participant

    Re: Integrated Washer trouble

    It’s also a Diplomat made br Merloni (Servis).

    It may be the drain pump which is here:

    http://www.ukwhitegoods.co.uk/modules.p … cts_id=162

    Power off when any cover removed please :zap: as you’ve discovered.

    If you’re unsure on checking further or fitting, check the repairs@ link below for an engineer 🙂

    Dave.

    #178118
    Deancowell
    Participant

    Re: Integrated Washer trouble

    Thanks Dave –

    As the machine doesn’t do anything now when I move the dial -Not too sure on how I would check this and guess its time to call in an engineer –

    Any ideas from anyone on what you can expect to pay for a call out – labour etc?

    Appreciate the help – was hoping the problem was a minor one.

    #178119
    Dave_Conway
    Participant

    Re: Integrated Washer trouble

    Labour varies quite a bit across the UK to be honest, best discussed locally with the repairer 🙂

    Dave.

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