Introduction of Iris Codes

[Amicaanne]

Iris Codes

From 1st November 2011, we will be introducing Iris codes to all service calls

There are 3 codes we would like you to supply after you have completed the call, they must be supplied when submitting your monthly claims

Symptom Code
Defect Code
Repair Code

I will be sending out an email with all the codes, but if you have any questions please shout.

Thanks in advance

Anne

[iadom]

Re: Introduction of Iris Codes

Question here…. 😀

There are no Symptom Codes listed on the excel sheet. 😕

Jim.

[Amicaanne]

Re: Introduction of Iris Codes

Sympton codes are on the 2nd tab

anne

[iadom]

Re: Introduction of Iris Codes

😳 Found em… :clown:

[Amicaanne]

Re: Introduction of Iris Codes

your not the only one to ask 🙂

[Steven]

Re: Introduction of Iris Codes

Amicaanne wrote:your not the only one to ask 🙂

yes me too should engage brain before shouting :rolls:

Anyway the third tab Anne has done a summary of all so like me have been spending ages looking at every one listed try this. 💡

You may already do this, but if not a quicker way is to highlight all and use the find option stick in a few words may get you to a code!

HTH
Steven

[garn]

Re: Introduction of Iris Codes

does anyone know these iris codes like the back of there hand 😕

1 iv replaced the motor. taco gone defect code Areplaced the module repair code A

struggling with the symptom code A little?

What boils down To It
1st call inspection ” motor taco surging into spin

2Nd replaced motor still the same
3rd call replaced module

What would be the correct iris codes
Defect repair symptom

Thanks paul

[Steven]

Re: Introduction of Iris Codes

TBH dont get too technical, if its a motor related fault then just put

611- no motor rotation
or 621 irregular rotation this should cover! 😉

Have you got the excel symptom code sheet?

If not let me have your email I send you the copy?

Steven

[Amicaanne]

Re: Introduction of Iris Codes

steven,

are you after my job? 😉

anne

[Steven]

Re: Introduction of Iris Codes

NAh! you can keep that one! 😆

Thought I would helpfull as I know your busy 😉

Steven

See you Friday!! :scot:

[Author]

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