Is regassing ever a solution?

[Ch1cken]

I have a Candy Fridge Freezer that is 1 year and 3 days old. In February I started having to turn it up to 5 (i.e. Max) to maintain a decent temperature. Candy came out and put in a new thermostat.

This worked for just over 4 months when same fault developed. Called them out again and put in another thermostat. That didn’t work and they were out again today and decided that it needs regassing.

However having googled this looks like it could be a temporary solution. They have agreed that they will pay as although over 1 year old fault developed prior to 1 year being up but concerned regassing will be a temporary fix and that they will deny liability when it stops working.

Any thoughts? Also is regassing safe?

Thanks in advance.

Chicken

Model Candy CCS5136W

[Ch1cken]

Re: Is regassing ever a solution?

Sorry should have said engineer could find no obvious damage for gas to leak so thinks it was gradual which seems strange as fault developed suddenly.

Thanks.

C

[kwatt]

Re: Is regassing ever a solution?

To be brief…

Yes, regassing is safe.

No, it’s not likely to be a gas issue if it hasn’t shown any fault until it was over a year old.

If there’s no obvious gas leak then it would stand to reason that it would be an internal leak (very rare and much overused) and that it could not be repaired.

It’s much more likely to be a thermistor, possibly a compressor issue I’d think. But, without a lot more information and even possibly seeing the machine it’d be very difficult to tell.

HTH

K.

[Ch1cken]

Re: Is regassing ever a solution?

Thanks for that gas problem didn’t make sense to me but not an expert obviously.

Would the thermistor be the long wire thing that was attached to the thermostat when the engineer replaced the thermostat a couple of weeks back? Or is that something else entirely. Apologies for my ignorance.

If it is the compressor am guessing it would be uneconomical to repair?

Happy to provide any more information but appreciate if there is not any further assistance you can give. Have a feeling am going to have a fight on my hands!

C

[kwatt]

Re: Is regassing ever a solution?

Hi,

Yes, that’s likely to be the attached “bit”. 😉

An uneconomic repair depends on your point of view of what’s economic and what’s not. In the case of Candy/Hoover it’s probably a lot cheaper to change the compressor than to exchange so, it’s economic.

K.

[Ch1cken]

Re: Is regassing ever a solution?

Thanks although it is over 1 year old as fault occurred before year was up will be Candy that will decide if economic. Noy sure if they will take into account fact already had two new thermostats.

Sounds like I will have to let them re-gas it wait for that to fail and then go from there!

Thanks for all your help!

C

[spimps]

Re: Is regassing ever a solution?

Re gassing is a only a temporary solution the fault will re occur, and under current legislation,and suggested working practices should not be done unless leak has been detected and repaired.
99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time leak detection is by electronic detector or pressure test,visual,unless it is a catastrophic leak will not possible.
Candy is at the low end(or bottom) in terms of build quality,it could be leaking where pipes disappear into the cabinet voids.
Replacement or scrap IMO.

[Author]

Posts