Re: Is this kosher??
If its a managed letting then i would of thought its down to the letting agent to provide payment as the middleman/woman for the client that is the landlord.
Do the letting agents take a percentage?
Also if the letting agent contracts you to repair then is that not a verbal agreement? If the landlord has signed to say hes liable for any costs then fair enough, or is this a one off arrangement with the letting agents you contract for?
Personally unless i was getting most of my work from that source i wouldn’t work to these guidlines if thats standard procedure.