ISDAL Slow Payment

[turbodry]

Does anyone else have problems with slow payments by Independent Service?
I’ve just been told by them that I’m the only one that complains …. having contracted for just about every Manufacturer and Independent over the past 20 years, I can honestly say that ISDAL are the slowest payers ..
They say “that’s how it is – it’s always been like that”, as though it is acceptable and unchangeable. Surely if enough of their contractors complain, they will be forced to change to a more acceptable payment regime.

[Alex]

Re: ISDL Slow Payment

They pay me once a Month without fail, and always up to date.

Never any delays or issues, never have to chase them.

Only complaint I have is they expect me to cover all eventualities on their work for 3 months in event of a recall.

Alex

[bazza500]

Re: ISDL Slow Payment

In their defence I can honestly say I have never had any reason for complaint about payment by ISDAL. They are as quick as anyone else I do work for.

[turbodry]

Re: ISDL Slow Payment

I’m still waiting for December invoices to be paid …. what do you mean by “up to date” If you send an invoice in 1st Jan, by their system, it can’t be paid before end of Feb …..
I take 2 days to complete a job from receipt of the call to posting the invoice .. involving getting an engineer to the customer’s house. All they have to do is process the paperwork (type it into a computer?) and arrange to pay it … how does that take a month or more???
D & G can do it in 7 days.

[Alex]

Re: ISDL Slow Payment

turbodry wrote:I’m still waiting for December invoices to be paid …. what do you mean by “up to date” If you send an invoice in 1st Jan, by their system, it can’t be paid before end of Feb …..

D & G can do it in 7 days.

I am paid up to 10 January. They always pay at the end of the Month. Yes it is over 30 days, and there is nothing out of the ordinary in that I’m sorry to say. If a company tells you their trading conditions means payments in up to 60 days, and you accept this, you have little choice.

I have some companies who I’m forced to put on stop at least twice a year, even Manufacturers; not the case with ISDA. Also don’t forget, they are awaiting payment themselves, whereas D&G and Manufacturers have total internal accounting. Maybe that is no excuse, but it is part of their cashflow.

D&G spoil us, we also enjoy having a settlement within a week.

Alex

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