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Re: ISE 10 F3 check this!
iadom wrote:
kladave wrote:
No JimI looked at the website that Martin gave but I could not get an order up to and over their minimum charge.
Dave
So how did you resolve your F03 problem?
I have found that a filter seal from a BEKO pump will fit into the rear end of the ASKO/ISE pump filter, not sure if that will have the same effect. 😕Jim.
It hasn’t Jim,Still seems to do it when washing towels,I put it down to excess detergent contained in the towel.
Re: ISE 10 F3 check this!
😥 :rolls:
Going back today with the filter I have fitted a rubber seal to. It is definitely an airlock/sudslock issue because she says if she lets a small amount of water out of the pump drain tube then it will start to empty.
The thing is this customer has reduced the detergent so low that her results have suffered, even done a wash with no detergents and it has happened.
She says its mainly on the 60° washes.
Are you in a soft water area Dave?
Jim.
Jim, have you double checked that ball in the sump hose, the plastic retainer works loose and the ball intermittently jams. Best to remove it altogether and ask the customer to report back to you.
Re: ISE 10 F3 check this!
I did check the eco ball and it seemed quite free, however that is my next step if the rubber ring fails. 🙂
I don’t want to try every possibility at once, I would rather use a process of elimination if possible and as for long as the customers patience will allow. 😉
Need to tread warily though, she is dead against me setting it to do more rinses and did utter the dreaded words “not fit for purpose if you have to do that ” in a friendly sort of way. :rolls:
Jim.
Re: ISE 10 F3 check this!
Still fighting an uphill battle with this one. :rolls:
And judging by the posts in the public forums it would appear that these pumps are very sensitive ( far too sensitive ) to over soaping.
The little black ‘O’ ring has not done the trick. Customer says that if she uses a hot wash and green box powder it is fine.
If she does a synthetics with purple box powder it soap locks. I have suggested adding rinses but she doesn’t want to go down that road.
She has reduced the dosage to 25ml and it works but she rang last night to say that doing that is leaving food stains that she can see when ironing.
I called this morning and removed the eco ball, fingers & toes well and truly crossed now. 😥
Re: ISE 10 F3 check this!
In view of the recent post by Oliver or Higher Water Level I thought I would add that, fingers crossed I have hopefully sorted this problem on my over soaper.
After trying a new pump and the ‘O’ ring suggestions to no avail and having the customer ring me every day, sometimes within hours of my last visit, I returned and removed the ECO ball.
I have heard nothing from her now for over two weeks ( I know I may regret saying that ) but it seems to have done the trick.I have to say that these machines do seem far more sensitive to this problem than any other machine I have encountered.
Jim.
Re: ISE 10 F3 check this!
I’m not so sure Jim.
I know you need to reduce the detergent load in soft water but, even allowing for that there only seems to be an odd few that have any issue at all and, there’s now a good few thousand of these machines out there all across the UK.
I’d love to get to the bottom of it TBH and know why it is that these few people get this issue but, any that have been moved to another user have, completely unsurprisingly, worked perfectly. Any we’ve had back to test, work perfectly.
There’s nothing there to tell us why there’s the problem as we can’t replicate it, even here in a “very soft water” area.
K.
Re: ISE 10 F3 check this!
Every day I see machines that when they have reached 60 deg are full of soap suds yet the drawer is empty when I place the machine on test .. Generally caused by washing on too low a temp for the detergent and so it sometimes solidifies in the base of the drawer or on the ridges of the spider behind the drum.
If it is this then great, if it isn’t then ok ignore what I am saying as I have no experience of ISE machines as yet.
Ask your customer to do a 60 deg FULL wash with no options selected before you go out to the machine. No detergent, no bleaches, nothing, just water.
George
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