ISE 10 F3 Fault Code Help please

[hushpuppy7]

Hi all,

We have had an ISE10 washing machine for about a year and are very happy with it. However for the last few days the F3 error code comes up and I have done what it says in the manual, but can’t find anything trapped anywhere.

Has anyone got an ideas please? I did read that someone else had a blockage in the drain pump, but no idea how easy this is to check?

Any advice please?

[Martin114]

Re: ISE 10 F3 Fault Code Help please

Usually caused by 5p coin or similar jamming pump impeller.
just remove filter (after draining via small hose behind filter door) and look inside pump.

[kwatt]

Re: ISE 10 F3 Fault Code Help please

Hi,

If you don’t find anything in the filter is it happening at random?

As Martin says, checking the filter is dead easy.

Get a bowl or deep dish that will fit under the filter door.

Pop the door at the bottom with a coin or something (it’s done that way so kids can’t get to it).

Pull the black hose off from where it’s pushed on at the filter door and hold it so that any water drains into the bowl. You can start and stop that by just pushing the hose back on and pulling it off again etc.

After any water left in there is clear there’s a rubber “guide” under the round filter, get that to hang over the edge of your bowl. This means any water in the actual filter will go into the bowl and not the over the floor.

Unscrew the round filter.

Once that’s out you can see the impeller blades of the pump itself.

Remove anything that is in there as all you should see is the blades at the back, any fluff, coins or whatever should be easily visible and removable.

After that just put it back the way it was and you’re done.

If there’s still a problem post a reply here and I’ll try to help some more and it means I get the notification.

HTH

K.

[hushpuppy7]

Re: ISE 10 F3 Fault Code Help please

Hi thanks to everyone so far,

I have done everything as suggested but nothing at all found.

I should have said that the fault is intermittent, and having had a wash on since doing everything suggested no fault code showing, but as I said it has been showing the error code every few washes.

Any further ideas please?

[Penguin45]

Re: ISE 10 F3 Fault Code Help please

Drain hose coupled to a sink spigot?

Penguin45.

[kwatt]

Re: ISE 10 F3 Fault Code Help please

Ah ha! 😉

If you cut back on the detergent a little you’ll find it stops. 😉

What happens is, if there’s too much detergent ( or indeed the wrong one, like not an auto domestic one) it can overfoam and leads to trapping air in the pressure hose due to the residue suds. Basically it’s a phenomena known as a “suds lock” and isn’t unique to ISE10, so useful info for many machines.

The pressure switched is effectively “locked” open making the machine think it’s full of water when it has in fact drained away. So, as it doesn’t empty after a set period the electronics thinks there’s a problem when there isn’t one, reports the error and, after a while as the suds dissipate, the error vanishes.

The other thing to check, again not unique to ISE10, is the drain hose where it goes into the house plumbing and I’ll explain why…

I had this on my machine here and for the life of me couldn’t work it out why it was throwing up a no-drain and not draining. Anyway, after a while I decided to no longer listen to the moaning from SWMBO and looked at it. In the drain hose I found a button that had found it’s way to the spigot and was acting like a flap valve as well as a fluff gathering device.

Removed offending button and all was well.

HTH

K.

[hushpuppy7]

Re: ISE 10 F3 Fault Code Help please

K,

Thanks you are a start. Drainage pipe checked and stuck in the end was a….. 5 pence piece!

S

[dialrib]

Re: ISE 10 F3 Fault Code Help please

I am having a similar problem, although not intermittent.
F3 on a towel load. Some rattling noise on draining attempt.
Drained manually and found a few small coins behind filter, almost certainly from the previous load.
Pump vanes move reasonably freely – but won’t do a complete revolution (is this a problem – not clear from user manual?).
Machine drains to open standpipe.
Outlet hose has no visible blockage (could a 1p or 5p be stuck part way down? How could it get past the filter).
Did a spin which got to ‘End’ but door didn’t open.
Did a rinse and got F3.

[kwatt]

Re: ISE 10 F3 Fault Code Help please

Hi dialrib,

F3 is a no drain or drain timeout error, there’s really noting else that can cause it.

I’d suspect that a small coin may have gotten past the filter and into the drain hose though by the sounds of what you’re saying. It is also possible although, very unlikely, that the coins in there have trashed the pump but, if they have, it’s a first. The pumps on the 10’s are good Hanning pumps and they are incredibly reliable, even when they get some abuse.

A coin can get past the filter if it’s small and light enough as the filter is designed to catch most things but also to allow smaller items that would block a normal machine, to get past and drain away if it’s safe enough to do so. The problem is of course that a coin can be a really hard thing to catch as it is thin enough to go through and, small enough yet, if it flips onto the face, it’s just enough to cause a blockage.

You can “feel” along the drain hose for anything stuck in it and often fish items out if there’s anything in there.

Other than that it’s a service visit and, the bad news is that it wouldn’t be covered by warranty if that’s the problem.

HTH

K.

[dialrib]

Re: ISE 10 F3 Fault Code Help please

Thanks for the info.
Can you tell me if the vanes on the pump should rotate all the way round?
I can’t quite fully reach with my fingers but using a pencil there is definite resistance when I turn to a certain point. I don’t want to try to turn harder if that is what is supposed to happen.

[kwatt]

Yes, it’s a magnetic self reversing pump. 😉

You should feel a little resistance as the poles of the magnetic meet. So you should get it turning all the way round, yes, but it’ll sort of flick as you turn it every 90/180Ëš. It’s the best I can do by way of a description.

K.

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