ISE 10 problems already!

[kwatt]

Re: ISE 10 problems already!

Hi Jane,

That’s a bit perplexing.

If the machine encounters any error, for whatever reason, it should display a fault code. The display just going blank isn’t something I’ve come across ever on one of the 6000 series machines. I will however ask the factory to see if they can shed any light on it that I am perhaps unaware of but, I fully expect an equally perplexed reply.

The only thing that springs to mind as a possible cause is the mains supply going over-voltage, it’s a lot more common than you might expect. Beyond that, I’m struggling to figure out what you’re experiencing. The fact that it appears an isolated incident also points to something environmental.

Like any fault, if there’s a part that’s actually faulty it stays that way, it doesn’t self-heal so the intermittent nature is desperately strange.

I’d like to figure out what it is though, if for nothing else to satisfy my own curiosity. 😉

Can you tell me what program you were using?

K.

[timdowning]

Re: ISE 10 problems already!

Is it possible to plug the machine into a different socket?

Its rare but the socket or switch on the socket could be faulty?

[Remraf]

Re: ISE 10 problems already!

I’m sure it has been on the coloured cottons 40 deg wash….that’s my most commonly used program. I will look into plugging it into a different socket see if that helps. As you say, being intermittent makes it difficult to diagnose. Other than standing and watching every wash, I’m not sure I’ll ever ‘catch’ it when it stops – I’m curious too though, and would like to witness what actually happens when it stops. If I ever find out I will post 😕

[kwatt]

Please let me know Jane, I’m desperately curious about this as I can’t come up with a logical explanation for it.

K.

[Remraf]

Re: ISE 10 problems already!

Just when you thought this thread had died a death, it comes back to haunt you!

Since I last posted, the machine has on the odd occasion stopped with no clue as to why, but I haven’t been able to add to what I’ve previously said in my postings.

However, today it had stopped and the display was blank, the powder had gone into the machine, but I knew it hadn’t been going long. I pressed the button to start the machine again and noticed the program time was 1:14 – the machine filled with water as normal. After a few minutes I was aware that the machine was quiet and that the timer still showed 1:14, even though it had been going a few minutes. However, there was no red light indicator around the start button (the one that gets further around the circle the further into the program you go). I stood watching the minutes for maybe a minute and the timer went out leaving a blank display.

In addition, earlier in the day, the cycle had finished and END was on the display. But despite a 1600 spin speed the clothes were sodden still – the spin clearly hadn’t worked properly.

Without any error codes I’m perplexed!!!! Any clues????

Thank you.

Jane

[kwatt]

Re: ISE 10 problems already!

Hi Jane,

No, in short. It is very strange.

It may be better to get this one looked at to see if we can suss what’s going on as it’s not something that I’ve come across. If you call the office let them know I’d been asking about it and to flag the call for my attention please so I can monitor and see what happens.

Thanks.

K.

[Remraf]

Re: ISE 10 problems already!

Okay, will do – it’ll be a week before I contact the office as I’m away, but will sort it on my return.

Thanks

Jane

[rdewsbery]

Re: ISE 10 problems already!

Just to update, my problem was *definitely* detergent-related. For the last 4 months we’ve been using a different powder to the gel that was giving us the problem, and it hasn’t stopped once.

[Author]

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