ISE 1606 washer and Simply powder tabs

[Dustyroad]

Had our ISE 1606 washer now for 5 years and have always used the Simply sensitive powder tabs with no problem, loading them into the bottom of the drum under the washing. However recently we are now finding that on dark coloured clothes the washing is being marked with white stains. Never had this trouble before and some of the clothes are being ruined and now dread taking each wash out of the drum. I have done all the usual things, maintenance wash,
not overloading etc but the marks still occur. Does anybody out there use Simply tabs? as would be interested if the same thing occurs. Has anyone any advice how to stop these marks or can suggest a remedy.

Thanks
Dustyroad

[kwatt]

Re: ISE 1606 washer and Simply powder tabs

I’ve not tested Simply stuff for ages as they seemed to drop off a fair bit but haven’t come across any issues.

However, I would point out that detergent manufacturers change formulations all the time and, I do mean, all the time and often without notification so it’s entirely possible (likely even) that Simply have altered something as I would very much doubt anything is changed with the machine.

HTH

K.

[Dustyroad]

Re: ISE 1606 washer and Simply powder tabs

Hi kwatt
Thanks for your reply. I have today emailed Aquados asking if their formula has changed and await the answer.
With regard to your final couple of lines what in your view could change with the machine to cause the problem.

Dustyroad

[kwatt]

Re: ISE 1606 washer and Simply powder tabs

Nothing that could cause what you describe could be a fault with the washing machine that wouldn’t give an error code of some sort such as not heating, but then your wash results would be bad every single time were that the case. And, you’d get a fault code.

The machine would not have (cannot) change the wash pattern, it’s locked in the software and hardware. Any change in either would show a fault of some sort and, it would happen on every single wash. Intermittent faults are at best rare but not a thing I’m a great believer in as, if a part breaks, it’s broken, it won’t magically heal itself then break again.

What is much, much more common with intermittent “faults” is the variable elements in the chain and, I hate to say it as bluntly but it’s the truth, that would be customers and how they use the machine, the loads being washed, the detergent being used and the program being used. All those can vary from load to load and give differing results, aka: intermittent fault.

Given that the machine has no bleach in it, can’t produce any bleach or bleaching effect and so on I think it’s safe to say that you can eliminate that from being a possible explanation. Which leaves the above.

Some explanations for what I think you’re describing are here but, they may not be what you’re seeing, I’d need to see photos of affected garments to be able to try to get to the cause…

http://www.ukwhitegoods.co.uk/help/stai … ments.html

http://www.ukwhitegoods.co.uk/help/stai … idues.html

http://www.ukwhitegoods.co.uk/help/stai … ments.html

Those would be my best guess based on the info I have.

However I have seen very, very few stains or marks that are not covered in this section of the site, practically none TBH and I honestly can’t recall the last time I came across one that wasn’t detailed there.

All that information is compiled from detergent manufacturers such as Proctor & Gamble, Unilever, various manufacturers and of course ourselves and it really is a wealth of information about washing machine stains.

K.

[Dustyroad]

Re: ISE 1606 washer and Simply powder tabs

Thanks for the info. The stains appear to be similar to the second of the three
examples you have given (marks on rollneck jumper) but the remedy of rewashing does not clear the stain,it helps slightly but the marks are still noticeable and the clothes unwearable. The problem though is it happens every time on the dark colours and not intermittent no matter how we load the machine etc.
Could fabric softener cause these marks? which the wife adds to the drawer.
I have also heard back from Aquados inasmuch that they have not changed the formula of the washing powder tabs. They also misread my email thinking I had only just bought my washing machine and blaming lower water levels due to reduced water inlet valve and not enough water being allowed through the machine as before. I have clarified the situation with them.

Dustyroad

[kwatt]

Re: ISE 1606 washer and Simply powder tabs

What I can tell you is, the washing machine can’t cause that. No washing machine can.

The first two reasons are the top ones for residues which are overloading, which you say it isn’t, and the way that the detergent is being dispensed.

What I strongly expect is causing the issue is that the tablet isn’t dissolving and dispersing fast enough which, as Simply tabs have bleach in them, will very likely cause bleaching of darks where the powder is sitting on the clothing. Of course, that kind of damage would be irreversible.

Dollars to donuts that’s what the problem is.

But then, you should really be using a non-bleach containing detergent for coloured and dark items so you don’t get any bleaching issues which is a product that Simply do not do, at all. 😉

You can learn more about that here and it is ever so important on modern washing machines to use the correct detergents for the correct clothing on the correct cycle or you will damage your laundry, often irreversibly.

K.

[Dustyroad]

Re: ISE 1606 washer and Simply powder tabs

As you say, the problem then is the Simply powder tabs. What i do not understand is that we have been using these and only these since purchasing the washer 5 years ago on all clothes including the darks and have had no problem until now and as Aquados say they have not changed their formula cannot understand why we now have this problem. It seem a change in powder is the only course of action now.

Dustyroad.

[kwatt]

Re: ISE 1606 washer and Simply powder tabs

There could be any number of explanations for it. Older stock, moisture in the tabs, change to the tabs, change to the dissolving tab container and so on.

You do know that you’ve been slowly bleaching your coloured clothes for the past five years though now at least and that you can’t use just one powder if you want to get the best results. 😉

K.

[Dustyroad]

Re: ISE 1606 washer and Simply powder tabs

Will try another powder. Shame really, we chose the Simply brand because of the Eco side of things as we are not on main drainage but have a treatment plant thats fussy about the waste it receives.

I did note somewhere on the website that Ariel was a detergent of choice, is this still the case.

[kwatt]

Re: ISE 1606 washer and Simply powder tabs

Yes, Simply is a good idea and I like them but, they don’t do colour and that’s a big minus as it wrecks coloured and dark clothes.

They had planned to launch one but it’s never materialised, hence while I might like it, I can’t recommend it. Unless of course all you wash is whites and lights.

Ariel or Persil, basically anything from Proctor & Gamble or Unilever and you can’t really go wrong but the same most certainly cannot be said for the (usually) cheaper alternatives, own label and so on.

K.

[Dustyroad]

Re: ISE 1606 washer and Simply powder tabs

K,

Thanks for your input.

Dustyroad

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