ISE 1607w no longer powers up

[emax]

Hi there,

we just started a wash cycle on our 1607W and it filled the drum with water as usual. After a minute or two, there were a series of popping sounds (as if something was blowing) and the control panel has gone dead. The machine no longer powers up. I have some basic electrical knowledge and I’ve had the machine part previously to replace the suspension struts a few years ago.

I have a multimeter, what would be the best process for me to diagnose the fault and are parts still readily available for this machine?

PS: How do we open the door? We have manually drained the drum but we do not have the special tool that is referred to in the instruction manual!

Any help and advice would be greatly appreciated.

[emax]

Update:

The 13A fuse in the plug has blown. I took the back off and measured the resistance across the two contacts on the motor and I’m getting infinite resistance across the terminals. What’s more, one of the motor connectors looks burnt (see photo here: https://photos.app.goo.gl/UXgXq9Jt56eVghAG9 )

[emax]

My bad, the connectors weren’t for the motor but for the heating element. According to the diagram, that should have been 25 Ohms.

[iadom]

If you push the door across to the left you will see a small slot on the right near the door handle. Slide a thin knife or teaspoon handle into this to release the door.

I have just looked in the shop here and cannot see the heating element for the ASKO produced ISE machines listed. I will try and find the correct part number and post it back to you. If you isolate the heater connections and then try the machine on a rinse and spin cycle you will know if any more serious damage has been done before you go to the expense of buying a heater.

[iadom]

Found the element in the shop. 251260 Washing Machine Water Heater (ukwhitegoods.co.uk)

[emax]

iadom wrote:If you push the door across to the left you will see a small slot on the right near the door handle. Slide a thin knife or teaspoon handle into this to release the door.

I have just looked in the shop here and cannot see the heating element for the ASKO produced ISE machines listed. I will try and find the correct part number and post it back to you. If you isolate the heater connections and then try the machine on a rinse and spin cycle you will know if any more serious damage has been done before you go to the expense of buying a heater.

Thanks for your help! I have run a rinse and spin cycle and that all works fine which is great.

I’m having quite a bit of difficulty removing the old heater element. I unscrewed the nut but the bolt wouldn’t push in – even with some encouragement from a screwdriver + hammer! Any tips to remove?

Thanks also for locating the heating element – provided I can get the old one out, I’ll order that today.

Much appreciated, Euan.

[iadom]

Heater removal is often fiddly. I would refix the nut if you can still get it on the very end of the threaded part. Don’t tighten it up, just fix it to the very end of the bolt then tap the bolt inwards. Then it just a case of levering the heater and the rubber seal out with flat bladed screwdrivers or similar.

[emax]

Thanks again iadom. I have managed to get it out with some brute force. The bolt would only go in about half way. There has been some slight distoring of the hole where it goes in but hopefully that’ll still be okay?

https://photos.app.goo.gl/qCJZTSp8tvS8Laeq9

Also, is it normal to see some gunk inside that hole? Quite a bit came out on the element itself and there were even little shards of gravel in there – no idea if there is an easy way to clear all of that out prior to installing a new element.

Thanks again.

[iadom]

Try to straighten the hole as much as possible. Just clean what you can access from the hole and by removing one of the plastic drum paddles from inside a of the drum. Removal instructions for the drum lifter/paddle are in the user manual.

[iadom]

If you do get it up and running then I would do a maintenance wash on the highest temperature without clothes and possibly a full packet of Dr Beckmanns Service It/Deep Clean.

[emax]

Thanks, will do!

[emax]

Thanks for your help iadom. I’ve got my machine up and running again now and it’s working great.

[iadom]

Excellent, thanks for letting us know the outcome.:cool:

[Author]

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