ISE 5 Mk 2

[squadman]

Have one of these not spinning properly wash coming out wet, now its a 1600 RPM spin machine and putting the machine on just a spin program the machine does distribution ok, then ramps for the first spin at around 9 mins into the 10 min spin cycle.

Spins at low spin until the counter reaches 6 minutes then stops, no more drum action at all, pump not running and counter continues to zero.

This happens with and without a wash load, have checked obvious things, changed motor, still the same, changed inverter board, still the same, changed the facia PCB, still the same, checked wiring plugs on chassis loom to inverter board.

I was under the impression that after the distribution and first spin the machine ramped up to whatever spin speed was selected on the potentiometer ?

Anyone have any other theories ?

[iadom]

Re: ISE 5 Mk 2

That is exactly how the spin only prog works, it threw me when I first saw it. There are some posts here about it from a year or so ago if you do a search you should find them.

[squadman]

Re: ISE 5 Mk 2

Really ? this is weird as I have never noticed this, the thing is even if the customer does a full wash this problem is still the same, ie the washing is wet when the cycle completes ? Surely a 1600 spin should operate if the spin speed is selected at 1600 ? otherwise what is the point ?

😕

[squadman]

Re: ISE 5 Mk 2

Just found this post from Kenneth posted last March similar issue,

I’m just asking as the 5-2 only does a full spin on the cotton cycles and not at any other point. If memory serves it’s about 800 or so on the spin only cycle, drops to 600 on the delicates.

I am gonna have to look at the manual ?

[squadman]

Re: ISE 5 Mk 2

mm a quick look at the user manual states on page 13

This program gives a spin at normal speed should you require only to spin some items.

it also states elsewhere that the machine will not produce higher spin speeds or higher temps on delicate cycles,

well thats obvious but that aside are we saying that on a spin cycle only that you are unable to choose any spin speed available on the variable spin dial ?

[kwatt]

Re: ISE 5 Mk 2

The spin speed dial is over-ridden where the selection there conflicts with the laundry selection. For example, you can’t spin synthetics or wool at 1600 or you’d wreck them.

This is the reason that the spin is lowered and you only get the full spin on a cotton program. The reason factory gave was that they didn’t want claims for damaged items and they couldn’t tell what people would put in for a spin only so, it defaults to a safe option.

K.

[squadman]

Re: ISE 5 Mk 2

The spin speed dial is over-ridden where the selection there conflicts with the laundry selection. For example, you can’t spin synthetics or wool at 1600 or you’d wreck them.

This is the reason that the spin is lowered and you only get the full spin on a cotton program. The reason factory gave was that they didn’t want claims for damaged items and they couldn’t tell what people would put in for a spin only so, it defaults to a safe option

All of what has been stated above I understand, idiot proofing delicate cycles has been a feature of machines for many years, nothing new in that !

The last bit is the part I find odd, why the hell include a control designed to be operated by the user and then make its function null and void ?
If a manufacturer made a Van that had five gears and in fifth the top speed was limited to 42mph the idea of the manufacturer being that they did not want a claim for a accident where the driver was doing more than that speed so the van defaults to a safe speed makes the feature useless !

In this instance the user can only use the 1600 spin on cottons and if they wanted to just spin cottons at full spin then they are forced to use a full wash ! Hardly environmentally friendly

The spin control leads one to conclude that the spin speed is continuously variable not withstanding that wool and delicates over ride such a option as would a variable thermostat in this instance, like I said at the outset I have NEVER noticed this before and I had to prove this to myself today by trying it out on another ISE5 Mk 2. I now have the devils work to lok forward to trying to convince the customer of this herself who has had this machine over 18 months and has herself only just come across this Nanny feature.

Thanks to all for pointing this out as I thought I was going mad ! perhaps I am ! lol

[kwatt]

Re: ISE 5 Mk 2

Well, same reason we have a BMW M5 that’s limited to 155mph.

Or vans with stickers declaring that they’re limited to 70mph. Or whatever.

It’s the world we live in, you have to account for all manners of idiots sadly.

But, I think this is mentioned in the instruction manual IIRC although I could be wrong on that. If it isn’t it would have been added but for the fact that the 5-2 had a short life really and, there not being a lot of them the problem doesn’t present itself too often as there really aren’t that many people that do a spin only program, very few in fact. So, it doesn’t actually affect the vast bulk of users.

And, yes, you are mad. 😉

K.

[squadman]

Re: ISE 5 Mk 2

Ha ! You have gotta be mad to be in this business in the first place ! if you ain’t then being mad helps !

I hear what you saying but still see this as a fudge over on the spin issue, if a customer placed a delicate into the machine on max spin and the garment was damaged then that would clearly be the fault of the customer and not the manufacturer just as if the BMW owner drove their car into a brick wall at full throttle !

I feel slightly red faced in the clients eyes that I did not know this but the manual on page 13 makes mention of reduced spin on delicate programs but says nothing about not having the full spin speed choice available on the spin only cycle, that is a omission that could have saved me a lot of bother

They say you learn something new everyday ! 🙂

[clivejameson]

Re: ISE 5 Mk 2

Well we have one of these but the customer is adamant that it will not go into 1600 spin even on a cotton wash although it does the slow speed spin ok.

Anyone else had this issue? (I’m thinking it can only be a pcb/software fault?)

[kwatt]

Re: ISE 5 Mk 2

TBH Clive, as I said to Rick yesterday, the failures on the boards in these are ludicrously low. There are no known issues with them and the software is locked in a EEPROM on the board that is non-volatile which means, in effect, that barring an EMP or a hammer to it, you can’t break it or alter it. If it did get corrupted the machine simply wouldn’t work, period.

It’s much more likely to be an imbalanced load issue but without sitting watching the damn thing you can’t tell.

K.

[clivejameson]

Re: ISE 5 Mk 2

Thanks for that Ken, unfortunately this customer is adamant that this happens every time and it was only brought to her attention by a neighbour who’s own machine spins at 1200 but gets things much drier. It does seem daft to me that the top speed is unavailable when just the spin cycle is selected….AFAIK it’s the only machine in the world like it!
Looks like we’ll have to return and sit watching through a complete wash cycle to find a fault that might not exist oh joy lol.

[kwatt]

Re: ISE 5 Mk 2

Tell me about it with the spin only thing!

Apparently it was something to do with litigation for damage in Europe somewhere or some such nonsense. Doesn’t help us though. 🙁

K.

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