ISE CD601W

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  • #68014
    squadman
    Participant

    Got this on the go at the moment, customer states that on Auto Dry machine counts down to three minutes and then just keeps going and burns the clothing.

    Initially ran this on the Timed Dry Cycle myself on site but could not prove the fault as it ran a 30 minute cycle and then went to cool down and stopped, Customer adamant that problem did exist, now got this in my workshop and have ran it on all the Auto Dry Cycles with a load, without any load, run it on Timed Dry Cycles and still cannot replicate this fault as reported by customer.

    As its working ok over at least 25 cycles I am wondering if anyone else has a take on this, have I missed something here ? anyone else had such a fault on one of these?

    #369304
    kwatt
    Keymaster

    Re: ISE CD601W

    Never even heard of such a fault even being reported. 😕

    Thing is, there’s things to stop any dryer from overheating in the manner described so, personally, I’d suspect a fault with the customer and not the dryer.

    K.

    #369305
    squadman
    Participant

    Re: ISE CD601W

    Hi Ken,

    Mm ! well thats more or less my pattern of thinking, I have spoken to this client as this appliance is being used in a commercial setting with more than one user, however, I have spoken to the main user and they describe this fault as occuring each time the dryer is used and by who ever is using it? I forgot to also mention that they say also that once this dryer fails to stop the drying cycle at three minutes, they say the dryer is then burning the clothes or load, although they have not had anything to show me in this respect.

    The loads being used in this dryer are mainly towels as it is used at a Vets but other than being able to prove the fault over using this dryer at the workshop over time other than some kind of misuse or error on the clients part I am at a loss to explain it and I can hardly take up residence at their business waiting to see what may or may not happen,

    ps: this is the same customer I sent you the pictures of regarding the ISE 10 Washer which had been overdosed with detergent some while back the base of the machine being white and the Module Carrier broken and the Power Module Blown !

    Arrrggggh !

    #369306
    kwatt
    Keymaster

    Re: ISE CD601W

    So…

    They’ve got an error that can’t happen.

    No proof that it has happened.

    No items available that they claim have been damaged by this “fault”.

    On extended testing no fault found.

    Hmmm, it’s not a hard one really. 😉

    K.

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