Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › ISE or John Lewis
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phancey.
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March 29, 2010 at 1:13 pm #53625
phancey
Participantwanting a new washing machine. Like the whole philosophy behind ISE etc but the John Lewis JLWM1203 is a very similarly specified machine at £50 less, an extra year guarantee and outlets I can go in and pick up from.
I am ready to be persuaded but at the moment I think JL is going to get my money! Why does it cost me more and yet warranty less for what is supposedly a good quality machine.
cheers
PhilMarch 29, 2010 at 1:33 pm #316679kwatt
KeymasterRe: ISE or John Lewis
Hi Phil,
Slightly better specification on the ISE AW23, 1200rpm as opposed to 1400rpm for the ISE.
But, in the end, the JL machine is just a Zanussi in a dress. You could just buy the same with a Zanussi or Electrolux badge on it for even less still if you choose to. JL allude to it being German, it isn’t.
HTH
K.
March 29, 2010 at 2:20 pm #316680phancey
ParticipantRe: ISE or John Lewis
well lumping it in with Zanussi is a good start. But it still gets 3 year warranty so it can’t be too bad.
I’m sure I read something from you maybe that said anything above 1200 is not really that useful anyway! Was it on a mums bulletin board?
Partially put off but John Lewis has a reputation built over years for good service and good quality. ISE, while I ‘m sure are very good, do not have that yet and are not exactly competing. It’s all very well talking about quality but the warranty puts your money where your mouth is and the specs are virtually the same. So I am buying on a perceived imcrease in quality which is fine but then I would expect a longer warranty?
Also, looked at the Tumble Dryer. I used to have a White Knight A rated dryer. The ISE is C rated?? Why would I want a C rated dryer?
cheers
March 29, 2010 at 2:33 pm #316681kwatt
KeymasterRe: ISE or John Lewis
Hi Phil,
It sounds to me like you want to slag off ISE and, that’s about it really. 😉
The default spin on most programs for the AW23 is 1000rpm.
It has a better suspension system than the Zanussi/John Lewis whatever as it uses three shocks, not two.
It is built to be as durable as possible at the price point, approximately 2-3000 cycle duty. I have no clue what the JL machine is built for and I doubt very much that they’d tell you or, even wish to talk about it.
John Lewis has been about for a while, they’ve kinda got a head start on a huge number of people in terms of that. 😉
As for a longer warranty, there is the option to take it to a five year warranty which, based on the pricing I can see, that makes the ISE machine cheaper when you compare the same package on the JL machine.
On spin speed, this article should provide much more information.
On a the tumble dryer, to get an A rating you either take 8 hours or so or use a heat pump dryer. Option one isn’t exactly convenient or even suits most people and, option two, is expensive, complex and the jury is out on whether the results/performance is worth the compromise or considerable extra expense up front.
HTH
K.
April 12, 2010 at 9:52 am #316682phancey
ParticipantRe: ISE or John Lewis
been busy but now read your reply. Not at all. I would love the ISE to be the solution to all my problems. It was you who pointed out that the spin speed was slightly better on the ISE than the JL as being the major difference though the information on the link you have provided says that that is not really anything to write home about.
The 5 year warranty pushes the JL machine up to £435 with free delivery, the ISE is £479 plus £50 delivery?
Yep JL has been around for years and usually if newcomers want to compete (especially since JL has built a reputation for reliability and quality which a newcomer is going to find hard to beat until they are established) it is usually price that is the weapon.
OK, so 3 shocks not 2 is worth thinking about. As far as 2-3000 cycle duty, where’s the conviction? JL warrant y theirs for 3 years, you for 2 – tell me facts and figures but it’s just words. A warranty for parts and labour shows faith. Why if the ISE is more durable will you not warranty it for longer then?
I will look into dryers in more depth though I take your point. Are there easy figures to compare drying times with efficiency/power used? Ultimately as a consumer I would like to know how much electricity I am going to need to use to get my washing dry (and washed in the first place). And yes, I would ideally like to compare them over the same time period, not an 8 hour dry compared to a 1 hour dry. Are their such figures? What does a rating tell us then – nothing very useful?
cheers
April 12, 2010 at 10:03 am #316683kwatt
KeymasterRe: ISE or John Lewis
Hi,
The money is spent on build. That’s it really, after that you take your pick. It really is entirely up to yourself what you want to do.
phancey wrote: Are their such figures?
No.
phancey wrote:What does a rating tell us then – nothing very useful?
Correct.
People, for some reason, take these ratings as being gospel delivered in tablets of stone and actually believe the numbers will correlate to real world use.
They’re like MPG figures for cars. almost nobody actually expects to achieve the optimum figures declared from testing in real world use.
Same thing for energy labels a lot of the time.
Almost every machine on the market now will adjust the variables based on the load and conditions. Therefore, quite logically, the amount of energy required will vary dramatically based on what you wash, how you load, what programs you select and so on.
HTH
K.
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