ISE W1607W F11 error code

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  • #87792
    frootloops
    Participant

    Hi,

    I’ve had issues with F11 codes before (back in 2013), but on the advice of the responses in this forum (use less detergent) that had gone away. Now though we are getting an F11 code on every wash, at which point the machine stops. If we turn it off and straight back on it continues where it left off an finishes successfully.

    I’ve checked for coins etc in the drain bottom left but there wasn’t anything there.

    Anything else I could try before getting someone out? Is there anywhere else easily accessible I could check for a blockage?

    Cheers

    Russ

    #436026
    kwatt
    Keymaster

    Re: ISE W1607W F11 error code

    It is a draining error from memory so, there will be something in it no doubt. Check up at the outlet toward the back of the filter housing, the bit the filter goes into as 5p pieces and such are a favourite in there.

    K.

    #436027
    frootloops
    Participant

    Re: ISE W1607W F11 error code

    Thanks K, yes F11 is a draining error. I’m not quite sure where you mean to look though. So far I’ve just looked behind the access panel on the front bottom left, which is behind the pump I think, and there is hole/pipe off to the right of that which I have reached as far as I could (not very) up.

    cheers

    R

    #436028
    frootloops
    Participant

    Re: ISE W1607W F11 error code

    got it. I was thinking it was something stuck in the machine, but it was the very end of the outlet pipe…..hair bobbles. Another problem solved with the help of the peeps on ukwhitegoods. Many thanks.

    russ

    #436029
    CLEAN HABITS
    Participant

    Hi. We were getting the same problem – F11 coming up 10 or more times during one wash! Checked the filter and the drum outlet but all were clear. As the machine is probably 10 years old I thought its time had come. I finally decided to look at the end of the drain hose where it connects to the sink waste. First I undid the trap (U bend) on the sink to see if it was full of sludge but that was okay. Next I inspected the nozzle on the sink waste where the w/m drain hose connects. Okay again. Finally I shone a torch into the end of the drain hose and, lo and behold, a piece of plastic picture craft kit nicely wedged at an angle, backed up by a plastic label and closely followed by a lot of grey goo! The debris had lodged against the end of the nozzle on the sink waste which forms a neat little 1mm ledge all round.

    Very carefully, with the aid of a cheese knife (a crochet hook would have been better) I managed to remove the obstruction without pushing it further down the hose and, holding the end of the hose over a bucket, ran a rinse cycle. Cough, splutter and more grey goo then a full stream of clear water!

    Put everything back together and the machine has run perfectly ever since. No more F11 (which had become an expletive in our house) faster wash; better rinse and drier spin have all resulted. Two weeks on and still basking in the satisfaction………..

    Good luck.

    J

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