ISE WEBSITE

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Any news on the ISE all singing all dancing website yet as I’m sure it’s only a matter of time before we start getting a few WTF is it questions being asked. Is it time for a chase up ?

[kwatt]

They got access to the MySQL database on the server this afternoon which means that the core of the CMS is likely installed by now.

K.

[admin]

Re: ISE WEBSITE

Kenneth,

why give the guys a sneak pre view and then admonish everyone for making comments, including me.
I for one do not accept you telling me to wind my neck in, if you can’t reply nicely as it says at the top of the forums, why should I bother to reply to anything I see that is not quite correct? If you want something proof read, do it yourself, or at least tell us you do not want it doing.

Kevin

[admin]

Re: ISE WEBSITE

I’ve had a good read of the site now and there’s stacks wrong with it.

Putting to one side exactly what, I think we should withdraw access to all by taking it off line for the moment. That way it can be altered and brought up tp date.

One glaring error is that there are business on there, in the where to get one section, who;
1) have not been trained
2) have no stock
3) have shown no interest or actually said they are not going to sell

Along with business being given towns as locations instead of areas is shooting ourselves in the foot.

I think access has been given too early and we should go off line whilst we repair the poor image we have portrayed.

Kevin

[kwatt]

Re: ISE WEBSITE

Do you know what, I’m pissed off with a lot of this. There’s plenty of pointing out problems, very little on solving them.

Kevin the tone of what you wrote was answered in the same tone, if you want to prod me on something then expect to get it right back, just as I do with any other communication. You level critisism and that’s fine, just don’t expect me to be a shrinking violet and not come back. What really pissed me off about that was that the first thing you had to say about it was negative. However you fail to mention the smiley at the end of my comment and also fail to see that it was a glib comment with no real substance. Mountain from a molehill.

Every fecker is moaning like fook that the website isn’t ready, there’s no POS, there’s people that haven’t been trained, the tech info isn’t ready, Indie isn’t doing this or that or some other shite and, when something does happen all I hear is complaints. It’s bad enough that I have to listen to the whining of people that aren’t the brightest it seems at times in the forums generally, but I have to listen to it here as well.

For a start, the only people that knew about the site actually being there were those in the hidden ISE forum, fact. Tim Downing obviously came across the new site sometime on Saturday. Punch ISE Appliances into Google and it’s already been indexed, just as I said to John on Friday that it would be. So hiding it forever was never an option I’m afraid.

Quite honestly the question of when we went live with the site is irrelevant as it would always attract comment, negative comment from those that want to detract irrespective of how much preperation went into it, just as UKW often comes under fire as well. The object is to answer and defend your position, not to have a go at those people that are actually trying to achieve the goals.

Taking it offline can be done, but I totally fail to see any point in doing so.

At least people can see that it is being worked on now and there’s a tad more information there that just a static image. For the public there’s no issue that I can see, other than the incorrect sellers. But then if one of those guys got a call because of the ISE site from a person enquiring about an ISE is that not a good thing?

But, to answer the comments…

Personally I don’t think that we’re going to be able to keep up on the training side of things. I also don’t think that we should stop someone from selling over the head of it.

In many ways that could hamper sales quite profoundly. So, whilst I agree with the principal and I do think that we should make all attempts to pursue the policy I don’t think that we will be able to enforce it.

Stock? Since when was holding a stock a requirement? I must have missed that memo.

On the ones that have no interest I’ve already said that they will be removed, in fact any that have no stock or have not sold will be removed and I posted that openly last night.

As I said to Tim Downing, the list was generated from the list that I have from Cheryl of current agents, if they’re not current agents then what are they doing on that list? This is also the list that form the basis of the information in Indie. If this information is incorrect then both systems that rely on it are also incorrect. What are we going to do to resolve that problem?

There’s no point in pointing the finger, taking decisions based on knee-jerk reactions from a few posts or halting the whole thing just because there’s one or two issues that need resolved. Instead find the answers and put it right.

K.

[admin]

Re: ISE WEBSITE

Rubbish, just about covers it.

Prod, where’s the prod in pointing out a conversation we had weeks ago regarding access security and yet it still did not happen?

We are getting the critism because we have not got it right 1st time.

No good blaming the list you got from Cheryl, it’s been out of date since the end of week 1 of selling the ISE appliance. Many of the agents we have signed in the last week or two arn’t on it, and many who are no where near selling it are on it.

As for training and selling, no probs there as long as a seller is earmarked for the training asap after the sale. Thats common sense and does not impact on what we decided upon and holds true to the statement of all sellers being trained.

As for finding answers, I assume you or John has the control panel, therefore only one or both of you can alter anything. I don’t see there has been, outside of you both, much discussion on the content of the site. Whilst I understand the guys at different have lifted word for word from material, we are still responsible for it being in accurate.

So you either do it all yourself or we all chip in with what we find as inaccurate, without the snipping and uneccessary comments.

You chose

Kevin

[kwatt]

Re: ISE WEBSITE

FFS.

What part of, “it’s still being worked on” was hard to grasp?

We’re getting critisism because we have people nit picking that want to detract, they’re looking for failures to pull us up on. I really do not believe that we’ll ever resolve every issue and there has to come a point where we decide that they are so insignificant that they’re just not worth chasing down.

You’ll notice though that, other then the list of agents, there’s little to no critisism at all. Funny old thing that.

Whether you like it or not that list is ALL I have to work to. Unless there’s a list of approved sellers that I am as yet unaware of somewhere? It is also the information that was imported into Indie months ago, we all knew that.

Now to change it all becomes yet another chore. So I’m not going to change the data in Indie, other than update it, but I will change the data on the website as soon as accurate information is available to work to. What I do not want to do is spend time on it only to have to go over it all again in a month.

Thank you on the training, that is a sensible common sense approach to take and exactly the course I would have suggested. See we agree on some sh1t. 😆

At the moment the control panel is accessible from the details given by Different and you have access under that. Whether or not you can format the stuff correctly within there is a different matter, I’m not having a dig there at all so don’t take any offence, it’s just that I am aware of other’s reservations at working with that sort of admin panel stuff and I fully accept it and understand that for now it remains my domain through necessity.

I’m not sniping, I’m just well p1ssed off with all the negativity and the way with which things are pointed out, which is very confrontational in my view at times. Maybe I’m reading it wrong, but that’s the way it’s coming across to me. On top of which I’m tired and really CBA to explain every nuance of my writing or thinking at times.

Now I’m getting grief to go cut the grass, which to me pulling out nails is more appealing, but it gets me away from a PC for a while and don’t bust my balls tomorrow as I have to get away early and already I have a shitload of spares queries to deal with. I may even have to go into the office later to make sure we don’t get behind on it.

K.

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