Ise5 conditioner

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  • #257965
    Steven
    Participant

    Re: Ise5 conditioner

    I have spent hours trying to trace this fault, it is strange that the only thing that can operate the valve is a supply from the pcb. So normally this would be the first port of call, I know the issue of the door locks and this fault is cured on the ise2 by doing this.

    Although the valves are rated at normal mains voltage am i right in saying that it is only 12v from the board that is required to operate them?

    So could it be that its picking a low voltage supply from somewhere else possible motor pcb? As this is the only real difference between the machines because of the induction motor. This is the only thing I have not tried myself.

    Maybe its worth trying this on yours Jim to see if it does sort this fault.

    Steven

    #257966
    iadom
    Moderator

    Re: Ise5 conditioner

    That wouldn’t explain why I had to fit a PCB to an ISE 2 last week for this fault, changing the door lock on its own did not cure that one.


    The customer with the ISE 5-2 has not yet reported back to me to say the fault still persists, she may have contacted ISE HQ for other reasons which I am as yet unaware of. 😉

    Jim.

    #257967
    iadom
    Moderator

    Re: Ise5 conditioner

    Darn it, the customer with the ISE 2 has now rung to say that the fault is still there. 😥

    Stumped now. 🙁

    Jim.

    #257968
    kwatt
    Keymaster

    Re: Ise5 conditioner

    Questions…

    Has anyone actually seen this valve stutter?

    Or is it possible that it’s just poor syphoning for some reason?

    I’ve seen this complaint on numerous machines and, since we’ve now had it reported on the 555, ISE2 and ISE5-2, three different machines from two different factories I find it hard to think that they all have this valve stutter going on. In fact, I really don’t think that’s the issue.

    I used to get this on the MFI sold Merloni’s but only in some installs as well as others so it’s not unique to ISE. Which makes me think it has to be something else.

    K.

    #257969
    bazza500
    Participant

    Re: Ise5 conditioner

    The very first ISE2 I installed definately had this valve stutter. You could hear the valve open as the door released and the sound of water filling. The door then locked again and the water stopped. It repeated this until switched off.
    I haven’t witnessed it on the 5’s I dont think.

    #257970
    iadom
    Moderator

    Re: Ise5 conditioner

    Definitely seen it on an ISE 2 several months ago, changing the door lock cured it.

    Customer didn’t complain of the dispenser staying full of water on that one, just the funny noise at the end of cycle, and if my memory is correct customer said end light would not come on and the start/pause light flashed.

    If you like I will arrange to visit this one and do an extended test. I did set it to spin only on first visit and it worked OK.

    Jim.

    #257971
    iadom
    Moderator

    Re: Ise5 conditioner

    Sorted. I am going on Thursday, customer is setting it on a programme and I hope to arrive mid cycle and will observe it through rinse & spin cycles, sods law that it will work perfectly though. 😥

    Watch this space. 🙂

    #257972
    kwatt
    Keymaster

    Re: Ise5 conditioner

    Probably. :rolls:

    Thing is, I’d actually like to figure out what the problem is with this.

    Still thinking about it but, other than the obvious, I can’t come up with a plausible explanation.

    K.

    #257973
    Penguin45
    Participant

    Re: Ise5 conditioner

    The machine shares the lock with the 1242W. That lock has destroyed 10s of 1000s of Hotpoint WMA’s over the years when it blows. Basically, it doesn’t “snap back” cleanly when it disengages. This particular machine, I’d change the lock to the current Hotpoint one and swap the top board. Keep it – it’ll probably be absolutely fine in the next machine that needs one.

    Chris.

    #257974
    iadom
    Moderator

    Re: Ise5 conditioner

    Fitted a genuine, current Hotpoint door lock to the ISE 5 mk 2 mentioned above, fault was still there and the customer also managed to jam the door. :rolls:

    Had to remove the front panel and break the Hotpoint door lock to get it open. 😥

    Both machines have had a new board as well.

    Jim.

    #257975
    Martin114
    Participant

    Re: Ise5 conditioner

    I wonder if it could be voltage spikes caused by an ineffective RF suppressor.
    maybe the valve triac is very sensitive to this?
    Just a thought as everything else seems to have been tried.

    #257976
    Steven
    Participant

    Re: Ise5 conditioner

    bazza500 wrote:The very first ISE2 I installed definately had this valve stutter. You could hear the valve open as the door released and the sound of water filling. The door then locked again and the water stopped. It repeated this until switched off.

    Exactly as bazza said, it pulses on and off constantly until door lock light goes out. As it does it, it can cause the pipes to knock as a though its an air lock. I have had a few some times door lock other times both pcb and lock.

    Ken definatly not syphoning.

    & Its totally different to the fault on the 5-2. This actually operates the valve for 3 seconds then switches straight off carries on washing.

    Jim.

    The only other door lock that I find will fit is the pattern hotpoint, for some reason the genuine hole is a bit small, and will jam.

    The same with the new ISE door locks i was sent last time the screw holes are much larger and you need to find new screws, as this can also jam if not tight enough.

    #257977
    iadom
    Moderator

    Re: Ise5 conditioner

    Right, sat with this ISE-2 for over 90 minutes this afternoon.

    To recap,when I was first called to this machine a couple of weeks ago I checked the syphon cap for moulding flashes etc.

    Then I removed the drawer complete and holding it level under the tap tried it 5 or 6 times and it syphoned out perfectly.

    I put the drawer back in the machine and with the drawer slightly ajar and using a kettle I filled the rinse aid compartment another half dozen times.

    Each time it syphoned out perfectly. That is why I resorted to changing first the door lock and then the PCB.

    Today I waited until it was on the rinse that takes in the fabric softener and opened the drawer slightly to make sure water was flushing into the fabric softener compartment. It was so I closed it and allowed it to continue to fill.

    After it had stopped filling I waited for a couple of minutes whilst the machine was tumbling for the last rinse and then opened the drawer.

    The fabric conditioner compartment was full of water. This confirmed that the fault was due to something in the syphon/drawer and not because it was filling again at a later stage.

    I removed the syphon cap and filed down the shoulders of the device to allow it to sit lower in the drawer. A bit fiddly to file down the centre part but just about possible.

    I then ran the machine through a full rinse cycle and this time it worked perfectly.

    Time will tell if this does cure the fault on this machine but I am now certain this one it is not filling when it shouldn’t be.

    Jim.

    #257978
    Steven
    Participant

    Re: Ise5 conditioner

    Has this fault just appeared, or has it been like it from day one?

    What is the water pressure like?

    Your probably aware, (so not telling you how to suck eggs) that the rinse requires both valves to send water through the pipes equally, directing the water into the fabric. Could it be that its not filling quick enough to fill that chamber properly?

    To test the comfort valve instead of sitting and waiting for ages while it does a rinse, short the valves out so they both operate at the same time.

    I had this type a fault on a soverign,a year or so ago. replaced the draw and outer compartment, seem to cure that one. But water pressure was a problem as well.

    #257979
    iadom
    Moderator

    Re: Ise5 conditioner

    The fault has been there from day one apparently. The customer put up with it first hoping that it would rectify itself. Water pressure is good.

    She reports that it does not happen all the time, the reason I sat and watched it through the full cycle was to see if the valve was being energised when it shouldn’t have been, at the end of cycle for instance.

    I did have a Hotpoint WMA some years back that did the same, syphon worked perfectly when filled manually but stayed full when in use. I could see no physical problems at all but changing the complete drawer assembly cured the fault. Thats the one and only time I have had that on a WMA machine.

    Jim.

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