IW811 Motor Controller

[admin]

My Fisher and Paykel IW811 suddenly stopped today, totally dead.
I ripped the top off (6 months out of warranty) and it appears the “motor contoller” has fried….. 😥
What is one of these worth to buy?
What will a service place charge to replace this?
If I buy one is it just a metter of plugging it in and off I go?
TIA
Brett

[Penguin45]

Re: IW811 Motor Controller

Cashie,
Can’t advise you as to the best places and prices – We’re all in the UK apart from Alexa, who is in Oz but is skiving off on holiday this week. He should be back next week.

From the tech info these boards seem to be “plug and play”, although it would be in your own best interests to check the major components of the machine for electrical integrity – other faults can flash back and blow the boards.

Power off before deeper investigation.

Regards,
Penguin45.

[alexa]

Firstly I would contact F&P on 1300 650 590 (24hrs) and complain loudly and long.

They can be quite reasonable so tread softly to start and then turn up the heat if they dont come to the party

Warranties offered by Manufacturers (2 years on your machine?) have no real meaning, so do your research and contact Fair Trading as to Statutory Warranties.

I’d avoid contacting this State Government Service between 9 – 5 Monday to Friday.

They don’t want to be there and do real work.

However if you phone five different times you will get five different responses.

Pick the one that your most happy with ensuring you get the persons name and quote this in any correspondance should you need to pursue that path

The Control Board would cost you up to $250 to purchase plus up to $100 to have it fitted.

Penguin45 is correct that the major components could have caused the problem and so fitting a replacement board could cause the replacement to fail immediately.

Also there is no warranty on electrical components fitted by yourself so the exercise could double in price.

If you post your email or fax no., I’ll send you the Diagnostic sheets that will assist you if the machine powers up and less so with major components electrical values.

Unless you are experienced in electrical testing these electrical values will mean very little to you and although the components may give the right reading as per the sheets, the components may still be faulty.

Believe me, I’ve learnt from many years of experience that you can’t take things at face value.

Especially with Vax/wax motors which are a newer and increasingly common device and can test perfectly and then short as soon as power is applied.

Of course the same applies to you that you can work perfectly and then as soon as power connects, Kaabooom…. Dead, so don’t handle appliance with covers removed, 240 volts connected, and without the necessary skills.

A D.I.Y washing machine repair is just not worth a life.

[Author]

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