Home › Forums › Public Support Forums › General Enquiries And Questions › John Lewis jltdc03 turning off after a couple of turns
- This topic has 11 replies, 2 voices, and was last updated 2 years, 4 months ago by
beermontypython.
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December 2, 2023 at 2:17 pm #102418
beermontypython
ParticipantWould you believe we have had this tumble dryer for 14 years. It has been brilliant other than I had to fit a new heater a couple of years ago. My wife is meticulous and is very thorough cleaning all of the filters including the big one at the bottom and door filters. The machine look in perfect showroom condition, today she used it for 3 lots of drying, when she started the 4 lot the drum turned 3-4 times then stopped. I emptied the drum turned the drum a couple of times, tried it again. The drum turned again a couple of times the stopped. This wonderful machine owes us nothing and I think if this is not an easy fix we will go for a new one. I realise john lewis goods are manufactured by various companies and I would not hesitate to buy the same manufacturer if it is necessary. You can see my old post on this forum from many years ago. This website is and always has been fantastic and has hundreds of people to save a lot of money thanks.
December 2, 2023 at 5:21 pm #488761electrofix
Moderatordoes it work ok with lighter loads or empty ?
Dave
December 2, 2023 at 6:33 pm #488762beermontypython
ParticipantHello Dave nice communicating with you again. I tried it empty, then pushed the drum round 2 turns, it started but then stopped after a couple of turns.
December 2, 2023 at 6:35 pm #488763beermontypython
ParticipantI thought with doing 3 dries in close succession it might be the motor overheating
December 2, 2023 at 6:36 pm #488764beermontypython
ParticipantIt’s been left for about 5 hours now but it’s still the same
December 2, 2023 at 7:10 pm #488765electrofix
Moderatorok
I ssume when it stop and you give it a push it does not startif yes my next test would be looking for power at the motor. if the motor is power but its not moving it must be the motor
Dave
December 2, 2023 at 10:35 pm #488766beermontypython
Participantelectrofix wrote: does it work ok with lighter loads or empty ?
Dave
I have just had a thought and decided to put a cup of water into the drum and try it,,, it works fine, forward and reverse, motor sound normal all lights are normal. There must be something not quite right somewhere, any ideas please I was going to look at some this weekend but I dont want to spend a load of money if I dont need to, things are hard enough without this.regards Russell..
December 3, 2023 at 12:14 am #488767electrofix
Moderatorwhy are you putting a cup of water in a tumble dryer ?
Dave
December 3, 2023 at 9:29 am #488768beermontypython
ParticipantI just thought it would indicate if the sensor was working OK. As I said in my previous message I put a damp towel in to try, everything seemed OK but it didn’t turn. It was on for 20 minutes and the towel want very damp.
December 3, 2023 at 10:33 am #488769electrofix
Moderator1 damp towel is never enough as it may not touch the sensor
and machine is no setup to cope with liquid water, your likely to ruin it that way
Dave
December 3, 2023 at 7:05 pm #488770beermontypython
ParticipantThanks for the comments Dave it seems I did a pretty stupid thing so on the basis it seems to be working is it a case of putting a proper load and then see what happens. Which machine in your opinion is worth considering heat pump or not,?
December 3, 2023 at 7:10 pm #488771electrofix
Moderatordepends on your budget
top of the tree miele followed by Bosch
Beko is worth looking and next to bottom hoover and hotpoint
bottom of the heap are the oddball makes and Bush which is a dont even think about as spares are non existant
electrolux , Zanussi and AEG (all the same company ) ar middle of the road. Easy spares access
Dave
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