John lewis oven JLBIOS609

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  • December 13, 2013 at 11:03 am #78597
    TonyMower
    Participant

    This is a Zanussi/AEG oven and the customer has said that on 2 occasions it has taken 5 hours to cook a chicken. It doesn’t show any error faults, customers insists she has set the oven correctly. Any advise would be great.

    December 13, 2013 at 2:32 pm #406211
    Martin
    Participant

    Re: John lewis oven JLBIOS609

    Apart from the usual element and temperature check, the oven sensor could be an issue? Do bear in mind also there is a safety cutout on these that cuts out the oven on a time/temperature basis. (For example temps above 250c the oven only heats for a maximum of 3hrs)….all very odd!

    December 13, 2013 at 3:11 pm #406212
    TonyMower
    Participant

    Re: John lewis oven JLBIOS609

    The safety cut is an interesting option, intermittent faults are the most difficult to get to the bottom of. Thanks Martin

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