Just lost the job

Home Forums General Trade Forum Just lost the job

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
    Posts
  • #52131
    garn
    Participant

    Hi !0 Minutes Ago i Researched A Hotpoint Wd640g Part Dryer Assembly
    http://www.ukwhitegoods.co.uk/modules.p … 431#260431

    I was In my Distributors Just About To Order The Genine Part Just Rang The Customer to Confirm The Order And Gave A Fare Price

    And She told Me She can get It For & £59.00 ➡ http://www.hotpointparts4u.co.uk/
    She Offered To Pay me A £ Fiver To Fit it 😡

    The Trouble Is It Was Costing Me £68 Inc Vat In Connect I’m Baffled 😕

    Garn

    #310698
    BobHope
    Participant

    Re: Just lost the job

    hi garn

    there is vat and postage costs on top of that price.

    Bob.

    #310699
    garn
    Participant

    Re: Just lost the job

    BobHope wrote:hi garn

    there is vat and postage costs on top of that price.

    Bob.

    Inc vat Just Edited It 😳

    #310700
    LJDomestics
    Participant

    Re: Just lost the job

    £5 offered to fit it??

    tell her were to stick it and fit it herself.

    #310701
    garn
    Participant

    Re: Just lost the job

    I Refused Point Blank to Order That Part For her Told Only Genuine I Use With Guarantees I Gave Her A Rollicking For Wasting My Time And Effort

    She has Just Phoned me Back And Apologised And Said That hotpoint Are Offering A Fix For Over A £100.00 Inc Genune Parts.

    But She May Have to Take A day or A half One Off To Be in. And Lose £70.00 SO It Could Cost Her Between £135.00 Or A Full Days Pay At A Total Of £170.00 Inc Parts Labor And A Day Off.

    The Jobs Back On With The Recommended Retail Price :)Plus Labour 😉

    She Done my head in 😕


    Garn

    #310702
    Penguin45
    Participant

    Re: Just lost the job

    I think I’d saying No anyway……

    Chris.

    #310703
    garn
    Participant

    Re: Just lost the job

    Penguin45 wrote:I think I’d saying No anyway……

    Chris.

    i Given A good Quote So Its Worth Doing She Was Ever So Apologetic She just Thought of Doing Sum Research Herself And came Up With http://www.hotpointparts4u.co.uk/

    I used To be Able To Buy This Part In O7/ O8 For £32.00

    But I Am Going To Ask About The Trade Price Tomorrow
    connect Are Halving A 😆

    Garn

    #310704
    cornwell40
    Participant

    Re: Just lost the job

    Had exactly the same this afternoon on a T/Bendix f/s cooker.
    Ceramic heater gone, told him my price was £45 for part.
    Rings me back and says its £37 at Zanussi could i get it there as it will save ME money 😯 .
    Also pointed out to me ‘ you only make profit on the labour side though don’t you’ 😆
    Still got the job but annoyed with the little s**t.

    TC

    #310705
    lee8
    Participant

    Re: Just lost the job

    If only the internet could pop out of the screen and fix it for them.

    it would be such a perfect world.

    I’m having one of those old fart days wishing it was the 80’s again, when people would ring you, you call, give price and do job, without all the hassle.

    As long as all the local guys kept prices the same there was enough around for all to just make a decent living.

    Now its getting to the point I’d be better off stacking shelves overnight in Asda’s. 😥

    I was watching on BBC2 a prog about the internet and its beginings and how the internet was suppost to pan out.

    It was supposed to open up markets and allow growth in trade.

    Personnally I believe its used to bring down business.

    Worst invention ever me thinks. 🙁

    #310706
    iadom
    Moderator

    Re: Just lost the job

    lee8 wrote:

    Worst invention ever me thinks. 🙁

    I can think of one or two irritants that we would not have to endure if the internet was not around but on balance its benefits massively outweigh its disadvantages. 😉

    #310707
    Madmac
    Participant

    Re: Just lost the job

    Wouldn’t be without it now but it is very annoying to walk into a house where the customer has his/her laptop set up on the kitchen table spouting off the prices for various parts :rolls:

    Its been a devastating invention for anyone with a shop retailing spares though, there’s no one left in my area with such a business now 🙁
    But then its been the same for many of our high street shops, especially small independent ones.Cant help but notice just how many parcel vans are on the road these days, tailgating you wherever you go :rolls: internet deliveries no doubt.


    So yeah, the internet is here to stay & has many advantages but the decrease of local shops & the increase of white van man isnt so good IMO…..(speaking as a white van man! 🙂 )

    #310708
    Phidom
    Participant

    Re: Just lost the job

    Before the internet it took a lot longer to identify and order spares so you had less time for actual repair work. Orders were also less accurately picked in those days. When I first started I used to place orders by phone to Crum & Sons, agents for Qualtex. They rarely got an order completely right as they were very slapdash at taking down the part numbers.

    #310709
    lee8
    Participant

    Re: Just lost the job

    One grip I have is that members here complain of part difficulties and pricing from the likes of JTM and Connect, yet both groups offer repair options through the internet.

    Something they would have difficulty with if the internet finished today.

    In my town there used to be 5 trade suppliers within 10 miles, they used to deliver within a day and if one didn’t have stock the other would and if that was out of stock there was always WashVac or Electrue.

    QER modules used to get a lot of business as well and I honestly can’t remember clients waiting more than a week for a spare.

    Now the Internet allows companies to track a user around the internet and monitor which sites you use etc etc.

    Why do people not realise that the prices differ from connect, see above, those members with lots of accounts and visit lots of alternatives probably will find the price from connect lower than those with fewer options.

    For me the benefits are less, the 5 trade suppliers have all gone and I’m limited to availability and the people offering have little competition, so prices differ and they also offer a repair service aimed at removing me from the picture. 😥

    #310710
    Gazman1000
    Participant

    Re: Just lost the job

    I had one who phoned me last week wanted a stat on a larder fridge, 16 miles from where I am, quoted her £60 all in, she went ape and told me she would only pay £18 tops God only knows where she plucked that price from. She told me she had a stat fitted by someone a year ago for £18, I said call them to fix it I don’t work for nothing.

    #310711
    funkyboogy
    Participant

    Re: Just lost the job

    we normally advise customers that we wont warranty any part that they are able to get cheaper of the net…

    if they want our services with a peace of mind warranty on the job then they have pay…

    if not they can go else where…most are ok when you explain

    ally

Viewing 15 posts - 1 through 15 (of 23 total)
  • You must be logged in to reply to this topic.