Kenwood American Fridge Freezer Ice Maker problem

[Drsnel]

Can anyone help please? We have a Kenwood Fridge Freezer model KSBSDIX16.
Our Fridge Freezer with plumbed-in ice maker worked well for several months but recently the ice maker stopped working. Cold water is still dispensed, but – MOST of the time – no ice is being made. OCCASIONALLY ice seems to be made and then we can dispense it. Most of the time the hopper. Inside the door, into which ice should be dispensed from the rotating ice tray above, is empty. It rotates normally, but there is simply no ice there.
Anyone else had this problem? Is there a recognised cause?
Many thanks

[sdb7]

Hi

We have the same Fridge Freezer. We have an E9 error code which when asked Kenwood what it meant they said they didn’t know and said we have to go to Currys Digital. They don’t know either! The ice maker stopped creating ice. We turned the unit off for 24hours and tried every suggestion on the internet. At some point after the ice makers started to work again, even thought the E9 error code remained. Some time after it stopped working again and it is still not working.

Espares say the replacement ice maker is this part, which fits Hisense freezers too.
https://www.espares.co.uk/product/es1768359

So I looked up E9 coe Hisense and found they say E9 is Ice maker sensor
malfunctions.

Looking at this manual now

https://www.manualslib.com/manual/1268945/Hisense-Rc-70ws4s.html?page=21#manual

[zadokkodaz]

I’ve seen this before, normally when the temperatures of both sides are set too low. The fix was to have the temperatures set to -18°c and 4°c, no lower. Not suggesting your temps are too low, but this was how I got around this type of problem in the past.

[jamyreli]

I have an old Whirlpool refrigerator with an ice maker in the top freezer section. The ice maker worked flawlessly until a few days ago when it just stopped making ice. I figured out that the in-line water filter was more than a year old and had stopped supplying water (nothing came out when I removed the outlet connection and restarted the water supply, but the new filter did). So I figured that having changed the filter all would again be well. Wrong, unfortunately.
Used a hair dryer on the inlet tube in case it was frozen (no change). Lifted the on/off wire and let the unit settle down overnight thinking this might help (it didn’t).
I read here that activating the unit in test mode (with an insulated wire) might do the trick. Can anyone tell me if this is advisable (or does the clicking noise mean the unit is already active)?

[Author]

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