Hi all i have had a mate on the phone who has this machine(sorry no model no as yet) he says frzr is fine and top of fridge but the bottom of the fridge is -10 and frzing stuff,are there any issues on these?
I’ve a feeling Beko had there hand in this make and fan failure is common on their american style fridge/freezers so as bryan suggested you need to check the fan . The symtom you get is freezing in the bottom of the fridge and the top the freezer is too warm.