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I’m starting to get reports of customers complaining that their washing machines are putting small holes in some of their laundry. At the moment it appears to be 6 kg capacity and above although I’m not sure as yet.
The problem appears to be caused when cotton shirts and various other types of laundry are being spun at higher speeds (although one customer claims the holes have appeared in cotton shirts at 1200 rpm). One manufacturer has apparently told the customer that if they spin laundry at the “wrong” speed then they should expect it to get holes in it!
Has anyone else come across this? My current suspicions are that the gap between the Tub and drum on certain washing machines could be too small but it’s pure speculation at this stage. One manufacturer has conceded the damage is caused by fabrics scraping on the tub when compressed through the holes in the drum.
Re: Large capacity drums putting holes in clothes?
andy, could this be a case of poor quality control.that is the holes which are punched through are not properly set and you end up with one or more holes with a sharp edge which catches the fabric. if you get a call about this problem ask the customer to run their hand carefully and thougherly across EVERY hole to see if there is a sharp edge! only one bad hole will cause tearing.
richardRe: Large capacity drums putting holes in clothes?
i have been to a servis 6kg today with the imprint of the drum and little holes on some of her whites.i didnt know what to say as drum checks fine and bearings solid.any other advice.
Re: Large capacity drums putting holes in clothes?
andy_art_trigg wrote:At the moment it appears to be 6 kg capacity and above although I’m not sure as yet.
Since the introduction of the ‘large capacity, one piece welded drum assembly’ there have been a few instances of damaged clothing. Often associated with small loads and maximum spin speed?
Hoover’s new 9kg capacity one piece welded drum may be a case in point here? The gap between the inner and outer drum has decreased dramatically by as much as 1 centimetre (I believe?) in comparison to their earlier two part moulded tubs. The much used phrase, “putting a quart into a pint pot” springs to mind, as kwatt’s excellent illustration shows: –
http://www.ukwhitegoods.co.uk/modules.p … ge&pid=178
The reports you are getting Andy? Would they be from owners of Hoover, Candy, Servis and LG by any chance? 😉
Re: Large capacity drums putting holes in clothes?
Bit of an odd one Andy but yes, I have heard of it from a few places now.
I’d like to know more though, like what sort of fabrics it’s happening with and what sort of spin speeds.
I suspect and it is only a suspicion, that it’s to do with the fabric type, spin speed, and clearance at the door seal and also, if I’m right, between the drum and the tub wall or the heater. What I think is happening is that on the fast spin with the limited clearances on some machines, that the clothes are being forced through the holes and just torn.
That said, I’ve seen on here and in a couple of other places, reports that the Miele Honeycomb drum is also doing this which, given the design, should be at best improbable.
Short answer is I don’t know but I’ll likely find out. 😉
K.
Re: Large capacity drums putting holes in clothes?
Out of curiosity Andy and Ian in particular, can you see if we can have any samples sent into me at UKW HQ please?
I’ll then try to suss what’s going on with a little help from a macro lens and some friends of mine. 😉
K.
Re: Large capacity drums putting holes in clothes?
If anyone would like to follow and contribute to the thread please feel free. This is an important topic of great public interest and it doesn’t appear to be confined to one particular manufacturer at the moment.
It isn’t necessarily a design fault, but it’s certainly possible that design has introduced this problem. If by any chance design is at fault – and I am not seeking to cast any blame – then unpalatable as it might be, the sooner manufacturer’s are aware of it the better for everyone.
If it is simply a question of re-educating the public and advising them how to avoid this damage then we can all play our part.
Small Holes In Clothes After Wash, My washing machine is slowly eating my clothes
Re: Large capacity drums putting holes in clothes?
Had a Hoover 1200 spin ripping clothes this week, no bra wire in tub.
Had a look; It was all lycra type, all delicate wash stuff. After 10 mins the lady said she re-spun everything on the cotton wash. There is only a small gap from the heater bracket to the tub, prob forcing through.Graeme
Re: Large capacity drums putting holes in clothes?
bubs wrote:Had a Hoover 1200 spin ripping clothes this week, no bra wire in tub.
Had a look; It was all lycra type, all delicate wash stuff. After 10 mins the lady said she re-spun everything on the cotton wash. There is only a small gap from the heater bracket to the tub, prob forcing through.Was it a non-standard sized drum capacity Graham?
Re: Large capacity drums putting holes in clothes?
Was it a non-standard sized drum capacity Graham?
Not too sure of the drum size, quite a new candy type machine.
I have the Miele honycombe drum and no problems here. My wife thinks it doesn’t wash as good as the last machine, Hotpoint WMA! Another subject….
Graeme
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