The hotplates you can use pattern, the hob comes off easly undo the 4 screws that hold the rear trim on some are difficult to see if you are old and decrepid like me, then it slides forward and you can lift it up.
I can’t believe the state some people let their cookers get into!
It’s only two years old and it is absolutely filthy! 1/4 inch of grease around the rear trim. All of the hotplates have corrodeded. One has split in half!
I’m going to quote as high as I think I can get away with and hope she goes elsewhere.