THANKS 4 THAT HAVE YOU ANY IDEAS ON HOW I CAN RELEASE THE DOOR SO I CAN GET CLOTHES OUT THIS IS NOT A MACHINE I HAVE SEEN A FREIND HAS PHONED ME FOR ADVICE I ALSO THINK HE SAID THERE IS NO HANDLE ON IT JUST A BUTTON ON CONTROL PANEL ❓
the relay that supplies the power to the door latch assy is on the top right hand side of the appliance on the mains input PCB, i have had this problem with a sticking relay, try operating the door release button at the same time tap the realys with a screwdriver, sounds crude but it has all ways worked for me, the cure is a new pcb. please check the sillys first johno. (door handle and latch assy are available without buying the complete door)
as bobhope said will prob b to do with relay take door lock apart an have a look inside an have a look will probably be a spring come loose have had a few of these and under the samsung guise as well hope this helps