LG WM1290FHB

[geoffmackay]

Help required with LG WM1290FHB showing 5E error code. Any ideas?

[admin]

Re: LG WM1290FHB

The fault code of SE is a motor fault or possibly a PCB fault.this machine should have come with a 5yr parts and labour warranty or at least a 5yr parts warranty.

bryan :wave:

[geoffmackay]

Thanks Bryan
The machine is at a customers house and we just wanted to know prior to visiting them. The machine stopped mid cycle and customer emptied drum via the filter. SE has been showing since.

[admin]

Re: LG WM1290FHB

In that case are you sure the error code wasnt OE originally..check the pump filter just in case she had a large load and tried to spin whilst pump blocked and could cause an SE error as overloading the mtor.

bryan

[geoffmackay]

Re: LG WM1290FHB

Yes pump filter clean but now you’ve got me thinking. Haven’t they got an Askoll or Plassett pump? I seem to remember changing one in the past on another machine (impellor off).
Just for the record does it have a carbon brush motor?

Cheers
Geoff

[Dave_Conway]

Re: LG WM1290FHB

geoffmackay wrote:Just for the record does it have a carbon brush motor?

Yep, it does. For reference, LG washing machines with FHB are belt and FHD are direct drive.

Dave.

[admin]

Re: LG WM1290FHB

I dont think the carbons are changable though,i’ll have a look at a motor later this afternoon when I go into the office and letyou know,If the carbons are changable then I will have a set out of a fairly new motor that I can supply.

bryan :wave:

[Martin114]

Re: LG WM1290FHB

Hi, I thought these motors were brushless DC motors with commutation sorted electronically?

[admin]

Re: LG WM1290FHB

I have an OE code on my intellowasher – also stopped mid cycle. The load was heavy. How do I empty it via the filter?

I have emptied alf the washing out – still no joy!

help??

[admin]

Re: LG WM1290FHB

hi

Firstly….Read your handbook..!!!!

Secondly now i’ve got that off my chest ( it is in your handbook honest !! )

turn your machine off and unplug it.

bottom left of your machine is a flap..

open the flap

inside the flap there is a rubber hose with a bung on the end.

place a dish on the floor and put the hose into the dish and remove the bung

the water now comes out the hose and emties the machine.

place a towel on the floor in front of the pump filter which is next to the hose and turn this anti clockwise.

remove the coins ect that you will find.

replace in reverse order the items undone excluding the coins ect.

[admin]

Re: LG WM1290FHB

r600a wrote:hi

Firstly….Read your handbook..!!!!

.

I know! 😳 I cant find it 😳 sorry

thanks loads!
off to try it now.

[admin]

Re: LG WM1290FHB

Hi

sorry ..

bad day at work

hope it works though

bryan :wave:

[admin]

Re: LG WM1290FHB

thanks so much Bryan, that worked!
had a wee blonde moment and opened the filter first – bit of a wet floor!
then found the hose and it took a long time but all the water came out.
Surprisingly there was nothing blocking the filter – it was totally clean!
put it back, turned the thing on and set it to spin – some really weird noises – but its spinning away now!!!
thank you very much

hope you have a nicer day tomorrow

laura

😀

[Penguin45]

Re: LG WM1290FHB

Laura,
Please check the pump chamber again – it sounds as if something is actually in the pump and turning with the impellor, so it will probably jam again. Hands and knees, torch and a good feel about RIGHT at the back of the chamber.

Regards,
Penguin45.

[admin]

Re: LG WM1290FHB

shall do that – it sure is making one weird noise!
😕

[Author]

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