Liebherr cun 3903 not getting cold

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  • #91373
    Lind
    Participant

    Morning everyone

    I am a new subscriber so would be glad of some help.
    I have a Liebherr cun 3903 fridge freezer which was originally freezing up in the fridge especially the back. The freezer section was ok
    Had an engineer out and diagnosed the problem was to replace the integral board and fan motor in the freezer even though the was doing its job and running whan the freezer was closed and shutting off when the door was opened.
    So had the parts ordered and delivered
    Different engineer revisited,replaced the parts.
    Engineer said everything ok now and will start to get cold shortly
    He then left.
    After 4 hrs the freezer still wasnt getting cold
    Too late in the day to call back the engineer
    Has anyone any ideas what i could do to diagnose this fault myself as have been without a freezer for nearly two months and now running out of patience with this problem
    Thanks in advance

    #447874
    SAMURI
    Participant

    Re: Liebherr cun 3903 not getting cold

    Check to see if the compressor at the back is getting hot.

    If the compressor is hot then it may be low on Gas.

    You can check in the fridge as well to see if there is any movement on the wet wall / rear panel inside the fridge.

    If it feels soft and has movement it may have an internal leak and would be non repairable.

    As it was freezing up in the fridge this is the most likely fault

    Bob

    #447875
    Lind
    Participant

    Re: Liebherr cun 3903 not getting cold

    Ok Thanks for that .
    Will have a look later .
    Just a question .
    If the gas was low would it still have enough to keep the freezer frozen as this was fine before !

    #447876
    SAMURI
    Participant

    Re: Liebherr cun 3903 not getting cold

    If it has a slow internal leak when it was turned off the pipework can expand as it warms up so the gas can then leak out faster.

    You will need to check if the compressor is running hot to find ot if this is the fault.

    If the compressor is not running hot it may be a sensor fault.

    Bob

    #447877
    Lind
    Participant

    Re: Liebherr cun 3903 not getting cold

    Hi again
    Yes as you suspected
    The inner walls on the back of the fridge is very pliable and has creases in the corners
    The compressor is running hot as well
    Originally we used Go assist and payed out 170 pounds as a package to diagnose and fix the problem as well as paying extra for parts this was within the restrictions of the standard cost
    These parts did not work so the original diagnoses was wrong
    Wish i called out a proper company rather than a company that promises a fix
    It was supposed to be a no fix no fee cost which they are avoiding because the case has been risen for an engineer to come out diagnose the problem and then fix
    Out of pocket and peed off comes the thrase
    Beware everyone and im not a scare mongerer

    #447878
    SAMURI
    Participant

    Re: Liebherr cun 3903 not getting cold

    This is the wet wall blown and it is not repairable as it has an internal leak.

    As the repair they carried out has not worked and the fault was not diagnosed correctly I would contact them and ask for a refund.

    There is always the small claims court if you do not get any joy.

    Bob

    #447879
    Lind
    Participant

    Re: Liebherr cun 3903 not getting cold

    Thanks again
    Yes i know ive been hoodwinked with this setup
    And thanks for your diagnoses
    Now to right to my solicitor and buy a fridge freezer from John Lewis which hopefully for the extra 60 pounds gives you a warranted purchase !

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