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Just had the dubious honour of attending my first New Hygena freestanding dishwasher. They are apparently made by Haier but are obviously Indesit clones only made using cheaper materials! Bet you didnt think that was possible, I didnt. Dont even look at the door panel too hard or it will dent and you can really feel the quality just by the creak of the door springs straining when opening the door. Anyhow, over one hour fiddling around to remove a piece of bone from the pump, and 2 cuts (the chassis is apparrently produced by Wilkinson sword)later its all working again. Why cannot they design it that the base panel can be removed without having to take the sides and hence the lid off first, it would be so easy to do so and make life easier for all of us.
Cost engineering mate…..
Had to write off an Indesit one this morning – just about every component leaking to earth because of the water leaks. Absolutely hopeless. Took an hour to find out though, mostly due to the amount of demolition required to get into the bl@@dy thing!
Penguin.
I was always told, many years ago, that the traditional manufacturers with production in the EU were unconcerned with the Asian market due the shipping costs from the Far East to the EU which, at the time made buying from there impractical at best. How times change.
What I have noticed about the Far Eastern companies is that they seem to manufacture in the cheapest possible way and give little or no thought to after sales service and that attitude seems to extend to information and spares. What they do do is offer the customer a seemingly good buy with all the bells and whistles at a very keen price up front.
Customers IME tend not to think about the costs further down the line.
In time the emerging Far Eastern companies may well come up to scratch and basically become like the Japanese in manufacturing terms but with that the costs of production will have to rise. Then there’s the politics of it all as well. 😉
K.
kwatt wrote:
What I have noticed about the Far Eastern companies is that they seem to manufacture in the cheapest possible way and give little or no thought to after sales service and that attitude seems to extend to information and spares. What they do do is offer the customer a seemingly good buy with all the bells and whistles at a very keen price up front.
K.Do they begin with a S and end with a UMG by anychance Ken.
JoeStrummer wrote: Why cannot they design it that the base panel can be removed without having to take the sides and hence the lid off first, it would be so easy to do so and make life easier for all of us.
I wonder if its because they don’t use their own engineers they sub the work out so it doesnt matter how long it takes
Lawrence
Lawrence wrote:Do they begin with a S and end with a UMG by anychance Ken.
They’re not the only ones. 😉
K.
There was a theory some years back about central design, especially as polyprop washer tubs came in for the British machines. This meant that Hotpoint got the conventional oil seal, Hoover got the carbon face/ ceramic counterface seal and Creda got the V seal and wiper plate set up. All the tubs came from Carodan (?) you see…
The Far East stuff however seems to be based on copying. The LG and Samsung machines appear to be based on the Whirlpool tub and casing. This will mean that the design team aren’t “tuned into” what the original designers were thinking.
Hopefully, someone will copy the Zanussi machine and put the spring hangers on the front half of the tub, and the bolts through from the back! Obvious really.
Feeling more cynical than usual,
Regards,
Penguin.Penguin45 wrote:Hopefully, someone will copy the Zanussi machine and put the spring hangers on the front half of the tub, and the bolts through from the back! Obvious really
Ask Ken about the reason why Zanussi bolts are facing forward, he did tell me once, it’s to do with production costs, but I can’t remember the exact figures/reasons now 😕
Dave.
Re: Lovely new Hygena freestanding dishwashers!
This thread has set me thinking ,Something I have always wondered is how do you get to design a washing machine ?.Is it like F1 where designers are headhunted from rivals which is why you sometimes see very similar design features .
In my experience they seem to not be designed with ease of servicing in mind but with ease of manufacture (I wonder if thats why the Zan bolts are back to front ~illogical)
I wonder if any ex field engineers have had input design ,Kind of a” you see them when they go wrong whats the achilles heel” Approach.
The point penguin makes about poly prop tubs fascinates me that the design is dictated by an outside source .Lawrence
Re: Lovely new Hygena freestanding dishwashers!
It’s Carboran BTW Penguin. 😉 They used an elephant as their log as well IIRC.
Here’s what I was told and how it happened at the launch of the Nexus range of appliances…
My old man and I were invited to the launch of the new range (primarily for retailers) at the time when this was launched and on display Zanussi had the obligatory clear case machine to show the insides. Immediately the old boy spotted that the bolts faced the wrong way and that the split cabinet had the springs mounted in the wrong place, so of course we asked why.
We were told that the springs were on the rear half of the cabinet due to the fact that it would have meant that the front casing would have to have been made more rigid, therefore more steel, therefore more cost to build.
The tub bolts go from front to rear as that’s the way that they pass on the production line, to change that would have meant re-tooling the production line at a substantial cost.
But these factors were okay because they’d tested them thoroughly and there was no chance of bearing failure till at least three years old and that the rear half would be cheap and easy to replace as a unit. Zanussi’s Italian boys reckoned a rear tank could be changed inside 45 minutes, obviously they don’t have Wimpey buliding houses there. 😉
We were also told that they expected a less than 3{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} failure rate in the first twelve months.
Make up your own mind on whether the information given was correct or not.
K.
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