Melted Zanussi outer drum

[Martin]

I went to a WJS1265W (washer/dryer) yesterday, complaint error code E20 on tumble dry?

When I pulled the machine out there was a nice puddle of water on the floor. I removed rear cabinet panel to find condenser blocked nicely with fluff (i.e E20 fault). But the wash pump was wet through and on closer inspection I found that the water heater had come on with no water in the tub and had melted a large hole in the tub hence the leak!!! 😯

I’ve never seen such a fault like this before on a Zanussi and wondered if any of you guys have come across this before?

Incidentally, I meggered the heater and it had a dead short to earth yet the machine did still spin and go onto a drying cycle prior to the E20 error code showing – all very odd? 😕

[MickGeorge]

Re: Melted Zanussi outer drum

Had one about 12 mths ago with the same fault – hole in tub due to heater on with no water in – earth fault on heater but wrote m/c off as unviable repair so didn’t pursue any further..

I just wondered if it was the earth fault on the heater that caused it due to switched neutrals on digital m/c’s but wasn’t brave enough to just change heater and rear half of tub with the risk of it happening again due to somthing else and heater earth fault was due to over heating due to lack of water due to somthing else..

Was tacken aback that Zanussi had,t put any protection in to save this happening tho..

Mick

[Martin]

Re: Melted Zanussi outer drum

MickGeorge wrote:Was tacken aback that Zanussi had,t put any protection in to save this happening tho..

Thanks for that Mick. Yes I agree their elements should incorporate in line thermal fuses. Bosch ones do! 😉

[delta01]

Re: Melted Zanussi outer drum

I have seen this same fault twice b4. I put a question on regarding this but no one came up with an answer? Do Zanussi engineers read these forums surely they would know, but will they tell ? 😕

[suedehead1]

Re: Melted Zanussi outer drum

i had the same problem a couple of weeks ago E20 fault cleared filter tested ok got a call to go back the next day as it was leaking and the tub had melted at the heater end.

[Author]

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