Miele Novotronic excess detergent only with towels

[oliverc]

Hi,

When we wash anything other than towels, all works well. When we wash the towels, even splitting the load to make it lighter, we usually get the ‘excess detergent’ light – and the machine does not drain. Emptying the drainage system, by removing the screw plug, solves the problem in that a separate rinse and drain then both rinses and dries the towels. As previously stated, all other clothes, sheets etc all wash without any problem. Any ideas please ?

[Author]

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