Miele Novotronic Washing Machine W715 – Drain Pump

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  • #96931
    NTL101
    Participant

    My washing machine programme finished with water still in the drum, all the program activity lights had extinguished. I then selected spin and the machine made a humming noise but no drum activity. I believe the drain pump could be faulty. I reviewed the available pumps in the white goods shop site and there are a few alternatives. Does anyone know what pump I should be selecting, the pictures are not decisive. Miele no longer stock the part.

    #465439
    electrofix
    Moderator

    have you checked the pump for blockages, buttons etc

    this pump is listed by the shop as suitable
    https://shop.ukwhitegoods.co.uk/ml5101-miele-w400-w500-series-drain-pump

    Dave

    #465440
    NTL101
    Participant

    We checked the pump filter at the bottom rhs front of the machine, no discernible debris present. We also checked the drain outlet hose, no kinks and no obstructions. I have not been able to access the pump itself, could there be debris present here which would prevent the impeller from turning.

    Many thanks for responding to my posting.

    #465441
    NTL101
    Participant

    Sorry the filter was on the LHS as you view the machine.

    #465442
    electrofix
    Moderator

    remove filter and you will see the impellor at the bottom. see if the impellor turns easily

    Dave

    #465443
    NTL101
    Participant

    Impellor only moved in one direction so gently toggled the impellor and a carpet nail dropped out, impellor now moving freely. The pump is a bit noisier than previously, obviously being on power load without the impellor turning has probably not done it any good. The washing machine is in the garage so noise is not an issue. Thanks again for your help.

    #465444
    electrofix
    Moderator

    nail wont have caused any problem so noise is just age

    Dave

    #465445
    NTL101
    Participant

    The machine is into its 27th year without any faults during this time, now I am tempting fate. I can live with an age related noisy drain pump.

    one last thing I was meaning to ask, does this machine have a brushless motor, it was an expensive outlay at the time.

    #465446
    NTL101
    Participant

    Dave, Thanks again and have a good Xmas. Nigel

    #465447
    electrofix
    Moderator

    all old miele machines have brushes as far as I know

    would need to see a pic of the motor to be certain

    Dave

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