thanks for reply Steve.not going to this one till tues.i believe that this is one of mieles entry level professional washers.still not sure whether to proceed with this one as previous parts service from miele(ireland) has been very very poor.m/c is in nursing home so i doubt they will be too happy for it to be down too long.i wonder what warranty they give on professional range.paul
The one I went to this week was the small front opening model with a hinged front. But could also gain access from underneath. If they don’t want to pay Miele prices they will have to except the time for parts arriving.