Re: Miele T495C
On back wall of drum two larger holes about an inch each side of centre. If you turn drum so they are at 3 o’clock & 9 o’clock shine torch in you will see allen screw in each, undo these ( they are captive ). Then undo six allen headed screws around back plate lift back plate it will come forward. Move back plate to side, heater is behind this lot. Also check one shot thermostat mounted on top of heater.
Hope this helps. clayside