Miele W3240 – Too much detergent error.

[conormccleane]

Hi,
Customer rang up saying the excess detergent error message is being displayed. Any thoughts on what to look out for.
Thanks,
Conor!

[leavemetogetonwithit]

Re: Miele W3240 – Too much detergent error.

Had similar on 10 yr old Miele a few weeks ago. Not always spin according to cust. and same light as yours coming up. Went through it including brushes checked – they were only half worn down – no fault found. Reassembled – not heard back.
Mike.

[russell555]

Re: Miele W3240 – Too much detergent error.

its a fault miele are aware of, but can only be fully fixed by updating the firmware with a laptop…. what it does is to change the way the machine spins after the main wash…so it ramps in 200 rpm incraments instead of going straight to 600 rpm…. this stops any excess detergent causing the pressure sensor to activate as the drum pressure increases during the spin…..
it is also caused by a blockage in the venting system from the pump to the upper dispenser hose…as the drum also slightly pressurises during drain..

[conormccleane]

Re: Miele W3240 – Too much detergent error.

Thanks guys,
Appreciate the feedback. Will call customer and advise.
Conor!

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