Miele W3364 spin issues

[John Craig]

Hi all, hoping you can help please!? My machine is not spin drying and is flashing rinses. The brushes have been checked and are ok. If the machine is empty it will complete the wash cycle fine with spinning. A few clothes in the machine and it will spin dry ok. And a few more it gets stuck. It seems to be a weight in the drum issue. It doesn’t seem to be washing as well either. Same issue weight in the drum. Hope this is a simple one! Thanks, John

[electrofix]

how were the brushes checked ?

dave

[John Craig]

Hiya David! Thanks for the swift reply. Someone came out to repair the machine, and said the brushes looked OK.

[electrofix]

did he remove them and look which would mean taking off the front of the machine

Dave

[John Craig]

Yes he did, took them out and looked at them, he had new brushes with him, so had intended to replace them. Thanks

[electrofix]

when you say it gets stuck what happens if your looking at the drum ?

Dave

[John Craig]

It doesn’t turn, and the ‘rinses’ light is flashing. Cheers

[electrofix]

does not even try and turn ?

would have thought it would have moved a little but not turned over

what did the other engineer say it was ?

Dave

[John Craig]

Nope doesn’t turn at all. He didn’t know. Thought it was maybe the board. Thanks

[electrofix]

well it can only be the board or the motor

Dave

[John Craig]

Geez, but thanks!

[electrofix]

board may be fixable

motor will expensive but there are often used ones on ebay

Dave

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