Re: miele w404 plus conditioner
They do tend to get blocked up, you sure you got the Model num’ correct, i think you may not have a W404 as this was made in 1960 & perhaps a W404 SB, which was made more recently, anyhows if its got a water diverter, the top of the soap drawer is Part num’ 5969591 priced at £72.32 + v.a.t. Check that motor is moving divertor, you can look down on drawer top & see legend, this should change when program is selected & you should see it moving & if it shows softener legend in window it means that water diverter is in proper position, there may however be a blockage preventing the water going into drawer below, the drawer can be accessed by removing 2 or 3 screws at front, lid should lift off, plastic type clips securing it at the sides i think. Best of luck.