Mobile phones… continued

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  • #12737
    bobokines
    Participant

    Can we start a new thread here on mobile phone use as it’s an interesting topic.

    I rely on my mobile as I offer same day service, my home phone is diverted to my mobile and I use the mobile answerphone for messages. However I rarely answer the phone in a customers house. If I do it’s just to take the number and I will phone back when the job in hand is completed.

    Bob

    #151401
    deltra
    Participant

    Re: Mobile phones… continued

    hi bob,i also use my mobile alotΒ£60 per month. just bought bluetooth ear piece. which is great, talk to customers while still working on customers machine…until the little old dear comes back and thinks your talking to her!!!! great .. 3 way conversation. or when she starts shouting at you”i saw your hearing aid son” πŸ˜†

    #151402
    cornwell40
    Participant

    Re: Mobile phones… continued

    Since 1998 I’ve used the house phone diverted to my mobile the same way as Bob, saves employing someone to answer the phone. The only problem is when someone has to tell you their life story and you are paying for the divert πŸ˜₯
    It’s also a good way of vetting the free estimate brigade.
    I’ll take most calls in customers houses as most of them understand the way I work, plus the fact that I’ve lost work in the past when customers ring the next listing in Yellow Pages if they have to wait for you to ring back.

    Tony C

    #151403
    Martin
    Participant

    Re: Mobile phones… continued

    bobokines wrote:my home phone is diverted to my mobile

    Brilliant idea Bob, but can you give us a clue as to what your average monthly mobile phone bill equates to using that system? I still rely on my home answerphone message advising customers to redial me on my mobile. That way I don’t pay for the high price of diversion costs as you do. But, is my system false economy I wonder?

    #151404
    pup
    Participant

    Re: Mobile phones… continued

    i always nowdays give my mobile no as first no and they can talk to me direct to me and i might be albe to fit them same day works fine

    #151405
    bobokines
    Participant

    Re: Mobile phones… continued

    I use my mobile phone for all my outgoing calls and I have an ‘anytime’ call package that costs Β£75.00 per month . My wife’s phone is included on the same contract but hers has only 75 minutes call time.


    Diverted calls for the period 23 mar to 23 Jun 2005:- 533 calls over nearly 7 hhrs 50 mins cost me Β£62.50 in charges.
    (Approx Β£21.00 per month)

    If a call looks like it might take a long time or is obviously just a request for information, I always take the number and phone back.

    It seems like a lot at first but I only need to take less than two calls to pay for the diverted calls over the three month period!

    Bob

    #151406
    washtec
    Participant

    I sometimes transfer my landline calls to my mobile, but just lately I have installed tomtom mobile and bought a bluetooth gps unit and now gps myself around the wirral where I live..i no longer need my ato z :)…how did I ever live without it.

    #151407
    Phidom
    Participant

    Re: Mobile phones… continued

    I hate mobile phones so I’ve never got properly set up. My phone is a pay-as-u-go O2 one but signal coverage for O2 is quite poor in my area so it would be a waste of time diverting the landline calls. I didn’t buy it, the phone was given to me by a local appliance shop for whom I was doing contract work. I resent having to phone customers on their mobiles as each call seems to cost about 20 times as much as an equivalent local call.

    #151408
    Martin
    Participant

    Re: Mobile phones… continued

    Phidom wrote:I resent having to phone customers on their mobiles as each call seems to cost about 20 times as much as an equivalent local call.

    There speaks the voice of a true Scotsman :scots:

    But think of it like this, if your phone did not ring or you had no-one to phone, you’d probably be ‘on the parish’ by now :scot:

    (Aye, I ken the Caledonian the noo!)

    #151409
    Bryan
    Participant

    Re: Mobile phones… continued

    Martin wrote:
    There speaks the voice of a true Scotsman :scots:

    I`m sure Phil has actually admitted to being an Englishman working in Gods own country. πŸ˜†

    Bryan

    #151410
    Phidom
    Participant

    Re: Mobile phones… continued

    Scottish? I dinna ken fit yeer an aboot! Yes, I sneaked in without a work permit or anything but it took a while to pick up the language

    #151411
    kwatt
    Keymaster

    Re: Mobile phones… continued

    I use two mobiles. πŸ˜•

    One on Orange and one on Vodafone and, I hate to admit it, but I find the Orange one very slightly better than the Vodafone one. I will be moving from Orange though as they tried to rip me off with the UKW phones, hence I have a Vodafone one as well.

    As to call costs, if you stick with a contract phone which is by far the better value and get the minutes deal right then you should, pretty much, have a fixed cost but it takes a bit of forethought and a bit of planning. Do not trust the sales monkeys. πŸ˜‰

    I have often wondered how many phones we actually use in total as a group and what sort of deal we could get on some sort of contract. One for another day perhaps, but working a deal could save us all a damned fortune.

    K.

    #151412
    cornwell40
    Participant

    Re: Mobile phones… continued

    Just been right royally shocked by B.T.
    With moving house soon, I checked up the other dayif we could port the number. Different exchange can’t do that. Tried Telewest same reply (even though they could do that five years ago πŸ˜• )
    Back to B.T. to see if they could help.
    CNI (not the news channel) where the call is intercepted by a dalek giving you the new number. Don’t see that working as next one in yellow pages is quicker than the pen.
    Next offer is remote call forwarding. Basically you phone is on divert with no line, straight from the exchange. Cost….set up of Β£58 and Β£130 a quarter, plus every diverted call costs you 😯 😯 .
    Hopefully I can persuade the kind gent moving into our house to keep this land line on divert and to ‘divert’ the bills back to me until my ads catch up.
    One big problem when working from home and changing areas this. You’d have thought over the years B.T. would have given this scenario some thought so as to help out and have a moving package to suit. Or maybe they have!!!

    Tony C

    #151413
    kwatt
    Keymaster

    The cure Tony is a non-geographic number, such as the 0845’s that we have pointing at UKW. This means that we can move anywhere and, within about three days, have the number transferred to any landline for the princely sum of Β£20.

    Oh and it’s totally free to set one up.

    http://www.0845s.com

    K.

    #151414
    Bryan
    Participant

    Re: Mobile phones… continued

    Tony , about 6 years ago when we moved house and had a similar scenario with telephone number , BT came up with an option which worked successfully for us and I`m sure it was fairly low cost.

    When anyone dials your existing number there was a message telling them that the number had been changed to 000000000 (your new number). The customer then redials at their expense and you know you have a customer who values your service.

    Not sure if this service still exists but may be worth asking.

    Bryan

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