My washing machine won’t ‘wash’

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  • #93724
    valleyboy
    Participant

    Please help I have a Hotpoint Aquarius WMS38 model which was working perfectly fine one day and the next day it won’t start the wash program. The machine fills with water and then stops. The wash light is illuminated but nothing happens. It will pump out water if you stop the cycle by pressing the ‘!’ program, but the drum will not start or spin in this action. Have taken the back off the machine and checked the drive belt, which is intact. Any suggestions gratefully received. 8)

    #455374
    kwatt
    Keymaster

    Re: My washing machine won’t ‘wash’

    Check the heater, by the sounds of it that may be your issue.

    K.

    #455375
    iadom
    Moderator

    Re: My washing machine won’t ‘wash’

    My guess would be the motor carbon brushesTBH. ๐Ÿ˜‰

    #455376
    valleyboy
    Participant

    Re: My washing machine won’t ‘wash’

    Thankx for the replies.
    If it was the Brushes or the Heater, would the machine given some indication in any way that it was going to fail. By looking at the Brushes in the motor can i tell if there warn out, should they be a certain length. If it is the Heater how do i check it is still working and where is it located. On this same machine with help from yourselves i have replaced the Bearings on the spider on the Rear.
    Any help to keep this baby going would be Great,
    Thankx again Valleyboy

    #455377
    iadom
    Moderator

    Re: My washing machine won’t ‘wash’

    Doubt very much that the heater is faulty, the motor would still run perfectly even if heater was at fault.
    The only indication you may have had is the machine sounding a little โ€˜dryโ€™ or a slight crackling noise.
    Sometimes all the lights will flash but not always.

    You have to remove the motor and examine both the brushes and the commutator that the brushes rub against. The ends of both brushes should be shiny, not rough or pitted and the commutator should also be smooth and a little shiny. There is a good article in the Help and Advice section on this site to advise on brush faults. ๐Ÿ˜‰

    #455378
    valleyboy
    Participant

    Re: My washing machine won’t ‘wash’

    Hi Iadom,
    Thankx for your reply.
    Have looked at the brushes etc,they seem o.kish but how long should they be, these brushes are just of the end of the brass carriage that holds them in place.
    How do you test them in place when looking at them, to see if they are o,k. Sorry for all the questions i like to get it right before i order any parts.
    Thankx V.B 8)

    #455379
    iadom
    Moderator

    Re: My washing machine won’t ‘wash’

    Given the model and age of your machine, if the brushes have never been changed then they are long overdue even with only moderate use. I can’t see them so no idea of their condition.
    Three different motors used on these, all with different brushes.

    #455380
    Martin
    Participant

    Re: My washing machine won’t ‘wash’

    valleyboy wrote:these brushes are just of the end of the brass carriage that holds them in place.

    Thatโ€™s a sure sign they are worn out and therefore replacing them will solve your problem.

    #455381
    valleyboy
    Participant

    Re: My washing machine won’t ‘wash’

    Hi Iadom & Martin,
    Thankx for the info will let you know the outcome.
    Parts ordered for the motor. One thing can you start and run the machine without water as the machine is in the garage awaiting REVIVAL……….VB.

    #455382
    iadom
    Moderator

    Re: My washing machine won’t ‘wash’

    Yes, you can set the machine to a spin cycle to test the motor without water.

    #455383
    valleyboy
    Participant

    Re: My washing machine won’t ‘wash’

    Thankx for the quick reply.VB

    #455384
    valleyboy
    Participant

    Re: My washing machine won’t ‘wash’

    Hi All,
    Well the baby is fixed and back up and running like a Dream.Like to thank Iadom and Martin for there advice and expertise on this problem.
    By the way it has not taken all this time to fix, and spot on with the diagnostics with the problem, Thankx.
    Thankx to Whitegoods parts department who were very helpful also when i rang up about the correct brushes for the motor.
    Cheers VB 8).

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