Mysterious laundry marks on clothes

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  • #64586
    clivejameson
    Participant

    Well to me they’re not mysterious, the customer’s two young children have been using felt tip pens as the marks are small dots and lines in three different bright colours! However, she’s not having a bar of it and is convinced that her newish Siemens W/M is the cause 😕

    Does any one know of a lab that can analyse stains?

    #357484
    timdowning
    Participant

    Re: Mysterious laundry marks on clothes

    Intertek, Milton Keynes. 01908 857777

    They may be able to assist?

    #357485
    Martin
    Participant

    Re: Mysterious laundry marks on clothes

    clivejameson wrote:Does any one know of a lab that can analyse stains

    Yes, get customer to contact the detergent manufacturers ‘Customer Relations Dept’. They will ask for photographs of the damaged area and need details of garment material and cycle used. Alternatively, show your customer Page 22 of the UKW Laundry Guide Book. 😉

    #357486
    clivejameson
    Participant

    Re: Mysterious laundry marks on clothes

    Thanks for the suggestions

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