Need a local vendor I can trust

[HelenQueen]

Hello!

My name’s Helen, and I’ve joined to ask this every important question, as I don’t know what to do!

I need to replace my washing machine, but I’m fed up of the big brands fobbing me off! I’ve been to AO, Currys and Tescos, and I just keep seeing bad reviews!

Is there any local home appliance companies that are reliable? I’m not worried about price, I just need great service!

Thanks in advance for any help 🙂

Helen

[don]

Re: Need a local vendor I can trust

Hi Helen

Ask around friends and neighbours as word of mouth is nearly always the best recommendation.

Retra association members are a good bet you can search locally for one here They all work to a code of practice and can usually be trusted.

Once you have found a potential company try Googling the business name followed by keywords like complaints or reviews. Social media is also a good source as well.

We are an independent retailer with over 200 years experience between us so we like to think we know a thing or two. If you post up a budget and requirements I will have a look for you.

HTH

Don

[ELDAR59]

Re: Need a local vendor I can trust

Hi Helen, I think the negative reviews are indicative of the culture that we seem to be living in nowadays.
People would rather spend energy in negative ways rather than in a positive way. I think people should be encouraged to write positive reviews, obviously if they’ve had a positive experience, to counteract the negative ones.
Most of the reviews say more about the reviewer than the product anyway!
If I were you, I’d be guided by Don’s expert knowledge of appliances.
200 years of experience to take advantage of shouldn’t be sniffed at.
Don is 127 himself!

[HelenQueen]

Re: Need a local vendor I can trust

Just realised I’m asking about local vendors and I didn’t even say where I was from!

I’m situated in central Birmingham 🙂 Any help still welcome!

[don]

Re: Need a local vendor I can trust

Hi Helen

My post above should help and also the RETRA link I gave should help https://www.retra.co.uk/

Don

[Amo Banner]

Re: Need a local vendor I can trust

Hey fellow Brummie,

I know exactly what you mean about the big brands tending to not provide the best customer service. I actually decided to buy a home appliance locally for the first time recently and I was pleasantly surprised.

I bought a fridge as opposed to a washing machine from a company called Buy Home Appliances based in Brum, They delivered on time and their installation guys were really friendly. I’m a big fan of heavy metal and one of the guys was a huge Iron Maiden fan so many metal conversations were had haha.

Mod edit: Unauthorised advertising link removed.

[Author]

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