Neff C1APG64N0B / 04 ERROR CODE E10 06

[michael dranfield]

Hi everyone , I have a Neff C1APG64N0B / 04 and its showing an error code E10 – 06 , The fault is not related to the microwave side as the code comes up before the power relay has had time to switch, also the same code comes up on grill or oven.
.
Does anyone have a service manual for this oven ideally, or can point me in the right direction , I have access to all parts but there expensive so i dont want to just blindley swap parts , many thanks in advance .

[electrofix]

found this on the web

Dave

Error E1006 is a very bad error and it means there is a communication error between the front display board and the main board. All you can do is take the microwave apart and make sure the wire connections between the two are still securely plugged in. If the issue continues, the front display board needs to be replaced first and if it continues after that, replace the main board.

[michael dranfield]

Hi , Dave many thanks for the reply , I have already seen that on Just Answer but these people in my opinion are not professional engineers, anyone with no knowledge can say just change this board and then if it does not work just replace the other board , I was kind of hoping for a service manual so I can do some component level fault finding rather than blind board swapping and someone pointed me to this forum , I repair for a living by the way ..

[electrofix]

well neff service manuals are only available to their agents so its unlikely you will find one. I have no access to them

they may not be professional but if the error code is correct the 2 boards are not talking to each other. then its a guess as to which one is causing the problem. Its one of those toss a coin to change one first or bite the bullet and change both

if you do work in the trade you can apply for trade access. we have to be careful what we say on the public side and we wont share any tech info

Dave

[kaibart]

This is what the error code means the 1st thing I would check is magnetron

[electrofix]

thought i would make it easier to read

Dave

[michael dranfield]

Hi , very many thanks for that , I see the problem now ,if the magnatron has failed to start for 3 times the microwave locks out and can not be re started until the error log has been cleared from the Eeprom , so my next question is how do I clear the Eeprom ,

I understand you might not want this information sharing on a public forum and it was suggested to me I should be in a trade forum because I repair for a living , not just microwaves , I also do TV , Audio ETC , I would be happy to swap to a trade forum to receive an answer.

I have these magnatrons in stock but no point in replacing it until the error log is cleared, this would also explain why just answer is advising to swap both pcb s .
Many thanks in advance . Michael Dranfield .

[electrofix]

If you join the trade side and post there will see if we can move the thread

hoping Kai may have the answer on how to put it into test mode to clear the fault

Dave

[michael dranfield]

Not a problem , Im not very good with forums and computer stuff though , how do I transfer to the trade forum ? many thanks .Michael

[electrofix]

[USER=”2″]kwatt[/USER]

can you give this guy a link to apply for trade access

Dave

[kwatt]

Yes, that should be in place now.

K.

[michael dranfield]

How do i find the link ?

[kwatt]

It’s an area of the forums, here: Trade Forums

K.

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