Neff convection microwave H7870WOGB01

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  • #33722
    eastlmark
    Moderator

    H7870WOGB01 is a built in Neff microwave with the drop down style door. No heat on convection, fan or grill (but fans and cavity light operate). All elements OK and Microwave is fine. Changed relay board with no luck, anyone had this before?

    #239777
    superfix
    Participant

    Re: Neff convection microwave H7870WOGB01

    I’d be checking for an o/c thermal fuse.

    Is there power to the elements ?.

    #239778
    eastlmark
    Moderator

    Re: Neff convection microwave H7870WOGB01

    superfix wrote:I’d be checking for an o/c thermal fuse.

    Is there power to the elements ?.

    If only life were so simple…I wouldnt be asking here. No the elements are fine as I said so if they had power…they would work.
    thanks for the input anyway.

    #239779
    dna
    Participant

    Re: Neff convection microwave H7870WOGB01

    have you check that the door catches are not broken.

    #239780
    eastlmark
    Moderator

    Re: Neff convection microwave H7870WOGB01

    dna wrote:have you check that the door catches are not broken.

    Yep. microwave ok so door switches sound. Did check them as a last resort.
    Thanks again.
    I am guessing it may be the NTC but do not know what the correct resistance should be. The one on it is, AFAICT open circuit but at £50 its a gamble to try it or not.

    #239781
    dna
    Participant

    Re: Neff convection microwave H7870WOGB01

    i dont know but i would expect it to be closed circuit

    #239782
    gegsy
    Participant

    Re: Neff convection microwave H7870WOGB01

    NTC closed circuit 😕 Im definately sure that it will have a readin k Ohms 😀

    Greg

    #239783
    eastlmark
    Moderator

    Re: Neff convection microwave H7870WOGB01

    what I was expecting. do I or dont I throw more money at this appliance? cost of NTC is about the same of the refund I would give customer to decline the job…. but then I would never know and live the rest of my life wondering about that damn microwave.

    #239784
    eastlmark
    Moderator

    Re: Neff convection microwave H7870WOGB01

    result! It was the NTC…… All up and running now. actual reading from new one was 0.5K at room temp.

    #239785
    gegsy
    Participant

    Re: Neff convection microwave H7870WOGB01

    :tup: one to watch that.

    Greg

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