NEFF Dishwasher won’t complete cycle – S51M53X0GB/28

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  • #101277
    JamKart
    Participant

    I’ve searched online but not really found anything that exactly matches this issue…

    A fast cycle (29mins) seems to get stuck around 16mins. The light will go off and then back on again in approx a minute – but it doesn’t really advance any further. It even went back to 22 minutes. The water did drain away and it was hot inside but it had clearly got another 16mins of the cycle to do. I presume this was the final rinse and heat.

    A eco cycle (220mins) seems to get stuck around 30 mins to go. So again, stuck at the final hurdle.

    I’ve run a rinse cycle (15mins) to confirm the pump is working OK and that finished as expected on time and all the water has gone.

    I’ve checked the impellor on the drain pump and no sign of blockage or fouling.

    Various post suggest a heater issue caused by a faulty relay on the control module. I had a look at the heater relays and no visible sign of damage – but they are sealed so not much to see. Some posts indicate that the 10A relays were not high enough rating for the 10A heater – but my control module actually has 12A rated relays – so they have maybe redesigned the board based on feedback.

    It points to control module issue but I’m reluctant to do this atm as they cost £167 (assuming I fit it myself) and I’m not confident it will actually fix it.

    Does anyone have any other suggestions on what the problem is and anything I can test?

    Cheers

    #484152
    electrofix
    Moderator

    was wondering if the heater failed when hot

    also check heater insulation resistance

    Dave

    #484153
    JamKart
    Participant

    Thanks for the reply.

    There is heat when I open the door after the cycle has stalled so is this expected if the heater has failed?

    Or are you saying it might not be giving enough heat?

    How do you check the heater installation resistant?

    #484154
    electrofix
    Moderator

    Typo for resistant read resistance

    all things have resistance even insulators

    in some machines if there is a slight leakage to earth it can upset the electronics. not had it on a dishwasher but it is common on a lot of washing machines

    Dave

    #484155
    JamKart
    Participant

    Ok, so how do I check that?

    #484156
    JamKart
    Participant

    This dishwasher has a heat pump rather than an element. Any idea how to check it? Given that I have heat then not sure its related to this pump.

    #484157
    electrofix
    Moderator

    the heater connections are on the side of the motor

    its the largest connector

    the other connectors on the motor are

    temperature sensors and motor connections ( at rear )

    Dave

    #484158
    JamKart
    Participant

    I’m still not sure why you’re suggesting I check the heater when I’ve got heat? What resistance values are you expecting and what would indicate a fault?

    Thanks for your help

    #484159
    electrofix
    Moderator

    in exess of 5 million ohms to earth

    Dave

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