NEFF Double Oven Problem !

[technojunkie]

We have a NEFF double oven but I’m not sure of the model number. The top oven is a grill/oven and the bottom oven is fan assisted.

Yesterday afternoon, while the oven was on, there was a sound like the popping of a champagne cork and all power to the oven went off. I reset the cooker fuse on the consumer unit but now the bottom oven doesn’t work. The top oven functions normally.

Does anyone please know what the problem with the bottom oven may be and if it is repairable.

Thank You

[Simon46]

Re: NEFF Double Oven Problem !

Sounds like Element failure and clock has to be set as well. Post ENR no on plate if you open lower door.

S.

[technojunkie]

Re: NEFF Double Oven Problem !

Thanks for the post Simon46.

The ENR number is U1721N0GB/02

When you say the clock has to be reset, do you mean the clock/timer or something else ?

I should also add that, since the “pop”, the lower oven thermostat light no longer comes on. Is this also a sypmtom of a failed element ?

If it is the element, do you have any idea of the cost of repair ?

Thanks again.

[Simon46]

Re: NEFF Double Oven Problem !

If you see the Repairs@ link on the left of the page someone will be able to advise you of cost. TimeClock on front panel will default to auto on power failure.

S.

[technojunkie]

Re: NEFF Double Oven Problem !

Thanks again Simon46.

Will the thermostat like start working again once the element is replaced or is this potentially another problem ?

[linrew]

Re: NEFF Double Oven Problem !

hi

yes the thermostat light should start working as long as the clock has been set to a time and the oven is not on any kind of timer function

basicly all you should need to do is replace the element and then set the clock and it will be as good as new

linrew

[technojunkie]

Re: NEFF Double Oven Problem !

Thank You for the post linrew. I’ve been away for a week and have only just read your reply.

I have tried to remove the element for the oven (from the front) but the element is retained top centre on a bracket held by a screw that is concealed by the oven fan. I have tried removing the fan but without success.

Do you have any experience with the Neff U1721N0GB/02 to know how to remove the fan or element retaining bracket.

Thanks again.

[linrew]

Re: NEFF Double Oven Problem !

hi

yes the fans are always stuck on

the bolt is a reverse thread so when you think you are loosening it you are actually tightning it.

i usuall squirt a little wd40 on the shaft and leave it for 10 mins then holding the shaft with pliers try turning the fan and it should loosen up but be carefull not to grip the shaft too tight as you may damage the threads and the bolt wont go back on

when taking out the element be very carefull not to tug to much as you may pull the wires off the spade connectors, and then you will have to take the oven out and take the back off to refit them, its a bit fiddily but the element will come out with the still wires on, you need to tilt it upwards at the same time as twisting it to the left.

fitting the new element is really easy, just a reverse of the taking it off but remember if you have used wd40 to loosen the shaft of the fan it will smoke quite a bit when you run the element for the first time so give the fan blade a good clean first.

linrew

[technojunkie]

Re: NEFF Double Oven Problem !

Thanks again for the post linrew.

I actually thought that the fan was fixed to the thread and detachable from the rear of the cooker as they appeared to be one piece.

I’ll try some WD40 but there’s not a lot of exposed thread to get a pair of pliers around in order to remove the fan.

I’ll post again tomorrow once I’ve had a go.

[Author]

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